Team Member-Billing and Administration Job in Hitchin

Team Member-Billing and Administration Job in Hitchin. Apply for the latest Hitchin jobs in Accounting/Financial/Insurance.

Team Member-Billing and Administration Job in Hitchin

Job Description
Team Member- Billing and Administration

Our client based in Hitchin is a globally successful company, with a family business culture employing more than 15,000 employees worldwide. In the UK, they offer many development and training opportunities, supporting over 550 employees in the field as well as within our 13 different office locations.

Generating invoices for all reactive and quoted works.
Answering customer questions and resolving customer queries in a timely manner, to ensure we can bill correctly.
Liaising with various departments e.g. Credit Control/National Accounts to gain necessary information in order to update customers.
Updating customer portals and websites with invoicing details.
As well as queries by phone you will also have to respond to customer enquiries via email.
Other duties will include taking calls from our customers and logging them onto our system to arrange an Engineer Call-Out.
YOUR SKILLS

We are looking for a candidate who is passionate about customer service.
You will be an experienced Administrator who is confident dealing with high volumes in a demanding environment.
You will have a superb telephone manner and excellent communication skills, both written and verbal.
Strong attention to detail, and numeracy skills.
IT literate, with experience of using a CRM being an advantage.
Our client cares for their employees and so as well as an attractive salary offering, they also provide the following benefits:

25 Days Annual Leave + Bank Holidays
SMART Pension Scheme (Enhanced Company Contributions)
Life Insurance
Healthcare Support, including an Employee Support and Assistance Programme
Employee Discount Platform
Internal Recognition & Reward Schemes
Hybrid working up to 2 days a week after training complete
Up to £23,000 per annum
Please note that at times due to the volume of applications we may not be able to respond to each person individually. If you do not hear from us within 7 days we’re sorry you have not been successful this time. Please do not let this stop you applying for other positions you may be suitable for. Good Luck!

1st Choice Staff Recruitment is an equal opportunities employer and acts as both an Employment Agency & Business

Job Type: Permanent, Full Time
Location: Hitchin
Category: Accounting/Financial/Insurance
City: Ickleford
County: Hertfordshire
Country: United Kingdom
Salary: £23000/annum
Benefits: