Property Claims Handler Job in Oldham, Greater Manchester

Property Claims Handler Job in Oldham, Greater Manchester. Apply for the latest Oldham, Greater Manchester jobs in Accounting/Financial/Insurance.

Property Claims Handler Job in Oldham, Greater Manchester

Job Description
Property Claims Handler – (£18,524 – £24,000 DOE)

JOB PURPOSE
Due to the growth and development within our team we are looking for an additional
customer service driven, enthusiastic and motivated employee. Responsible for the daily management of Property Claims, ensuring client retention and service excellence, whilst building strong relationships with all stakeholders.

JOB TYPES
? Full-time
? Permanent

KEY RESPONSIBILITIES
? Proactively manage claims from first notification through to finalisation.
? Ensure the prompt appointment and oversight of relevant network contractors.
? Collate and provide complete and accurate information to contractors to enable
them to action and respond in line with our requirements.
? Manage incoming enquiries from clients, insurers, contractors, and policyholders
in a professional and timely manner.
? Liaise with clients, insurers, contractors, and policyholders to gather information,
provide updates, and manage expectations to ensure a smooth customer
journey.
? Ensure all claims and enquiries are managed within the appropriate SLA's and
KPI's.
? Constantly seek ways to improve processes and procedures.
? The ability to interpret site specific data, information, and images to make
decisions on policy liability, approve estimates and scopes of work. Additionally,
reject claims, amend scopes of work, and discuss contractor reports and
estimates.
? Technical report writing ability.
? Continuous professional development and maintenance of Insurance Industry
knowledge.
? Ensure full compliance with all relevant regulation and legislation, including; Data
Protection Law and Health & Safety Regulations.
Catalyst specific training will be provided

EXPERIENCE, KNOWLEDGE, AND SKILL
? GCSE or equivalent (preferred)
? Claims experience, underground services, drainage, plumbing & heating
(Minimum 1 year)
? Customer service driven
? Motivated to achieve results
? Ability to work in fast paced environment against deadlines
? Insurance Qualification/s
? Excellent Communication skill (verbal and written)
? Strong relationship skills
? Good IT skills, Microsoft Office, Outlook, Excel, and Word

BENEFITS
? Catalyst Academy Training
? Opportunity to progress and develop your skills
? Annual Salary review
? Performance based Bonus Scheme
? Smart casual dress code
? Social events
? Company pension
? On-site parking
? Work from home (Hybrid Model)
? Employee wellness

ABOUT US
We are a well-established, specialist, innovative company which is growing fast. We
constantly require the right people to join our Catalyst family. We are an inclusive
employer, with the wellbeing of our employees at the heart of everything we do. Come and join the Catalyst family and experience the difference.

OUR VALUES
? Focus
? Value
? Expertise
? Integrity
? Innovation
? Wellbeing

COVID-19 CONSIDERATION
? All work is conducted in adherence with Government Guidelines

The Recruitment Co. is an equal opportunities employer and we're committed to diversity and inclusion in the workplace

Job Type: Permanent, Full Time
Location: Oldham, Greater Manchester
Category: Accounting/Financial/Insurance
City: Oldham
County: Greater Manchester
Country: United Kingdom
Salary: £18524 – £24000/annum
Benefits: