Audio Secretary Job in Telford

Audio Secretary Job in Telford. Apply for the latest Telford jobs in Accounting/Financial/Insurance.

Audio Secretary Job in Telford

Job Description
Audio Secretary

Job Type: Full Time, Permanent

Location: Telford, Shropshire

Working Hours: Monday – Friday

Salary: Competitive Depending on Experience

Benefits:

A competitive base salary based on your level of experience & qualifications
Contributory Company Pension
Life assurance x 4 annual basic salary
25 days holiday with purchase/buy back scheme
Employee assistance programme to support your well being
Various discounts on lifestyle benefits, such as retail and homewares, via our ‘perks at work’ scheme
An inclusive and people centric place to work, a comfortable and professional working environment and plenty of support to develop your career.
Woodgate & Clark is a dynamic, highly responsive commercial loss adjusting business with over 45 years' experience. We are a trusted and secure provider of commercial loss adjusting services to major commercial insurers and its clients represent a major segment of the UK commercial insurance market.  Our core focus is delivering professional standards of technical excellence and superior levels of customer care. We have a passion for service delivery which sets us apart in our field.

The Opportunity – Audio Secretary:

We are looking for an experienced Audio Secretary to provide secretarial and administrative support to our Loss Adjusters in the handling of a mixed portfolio of Material Damage and Liability Claims.  The role can be based at our Telford, Uttoxeter, Stowmarket offices or from our head office in Kings Hill, West Malling, Kent. 

You'll be working with our very friendly and highly experienced team of Secretaries who will also provide support and guidance as you settle into your new role.

Duties and Responsibilities – Audio Secretary:

To provide secretarial support to Loss Adjuster(s) for all aspects of typing, amending and issuing of documentation and including submission for approval
Create and save all correspondence, maintaining electronic files to ensure claims are up to date during the lifecycle of the claim
Record and update all information ensuring data accuracy in the processing of all claims
Ensure first contact, initial appointment and follow up visits are arranged as required; if contact is non-responsive chase on behalf of the Adjuster to proactively manage Loss Adjuster's diary
Assist with incoming call queries, provide relevant basic assistance, update the adjuster and escalate more complex/technical queries for the adjuster to answer
Diarise reviews and manage daily tasks to assist the adjuster in meeting all service standards in accordance with Insurer requirements
Liaise with Loss Adjuster and enter timesheets promptly on the database to record time spent for billing and monitoring purposes
Review outstanding fees list and issue follow up correspondence to Insurers for payment
Work as part of a team, to support others when necessary, provide cover if required to foster a team working environment
Person Specification – Audio Secretary:

Our ideal candidate will have an intermediate to advanced secretarial skills, ideally gained through working in the loss adjusting or insurance sector although experience gained in the surveying or legal sectors would also be welcomed.

Additionally, you will have/will be:

Demonstrable experience in a similar role and the ability to work on your own initiative and prioritise your workload
Actuate keyboard skills with at least 55 WPM typing speed
Ability to work on own initiative
Ability to demonstrate attention to detail
Ability to work as an individual and as part of a team
Excellent customer service and communication skills
A positive attitude and a proactive approach to solving problems
Able to co-ordinate a variety of actions concurrently
Ability to work to given targets
If you have the necessary experience and would be interested in joining a progressive and expanding company who invest heavily in employee development, then please apply. We look forward to your application. 

Woodgate & Clark operates as an equal opportunities employer and we welcome all applications regardless of gender, marital status, sexual orientation, pregnancy, race, colour, ethnic origin, nationality, religion or beliefs, age, politic opinions or trade union membership.

Woodgate & Clark uses a third party to undertake several checks.  Any offer of employment made by Woodgate & Clark would be conditional upon receiving a satisfactory reference, identity checks and a basic DBS check

Job Type: Permanent, Full Time
Location: Telford
Category: Accounting/Financial/Insurance
City: Telford
County: Shropshire
Country: United Kingdom
Salary:
Benefits: