Client Services Advisor Job in Henley-In-Arden, West Midlands

Client Services Advisor Job in Henley-In-Arden, West Midlands. Apply for the latest Henley-In-Arden, West Midlands jobs in Accounting/Financial/Insurance.

Client Services Advisor Job in Henley-In-Arden, West Midlands

Job Description
Are you a recent graduate looking to step into your first role? Or perhaps you are looking for a new challenge?

Based in Henley-in-Arden, our client is seeking a Client Services Advisor to join the team.
If you have a keen eye for detail, great communication skills and are passionate about quality and technology we'd like to meet you.

You will be part of a market leading fintech business who are focused on delivering a better client experience, financial advisers, wealth managers and discretionary fund managers.
The position is focused on delivering exceptional client service and strong written and verbal skills are needed. Enthusiasm and great communication are extremely important.

Skills Required:

A willingness to learn
Effective communication skills to both technical and non-technical users;
Initiative and tenacity in problem solving;
A positive and motivated attitude;
Strong English & mathematics.

The role includes:

Recording details of each call or email received on the service desk, categorising and prioritising the incidents, endeavouring to provide a first-time call fix;
Responding to clients with a phone-first approach where we talk with clients first and follow-up via email.
Liaising with our product development team for solutions to more complex queries;
Proactively communicating with our clients to help drive adoption;
ROLE: Client Services Advisor
LOCATION: Henley-in-Arden – 3 days in the office, 2 days working from home.
SALARY: £19,000 – £24,000

Please contact Ashton Dunkley at Synchro to explore this fantastic exclusive opportunity further or apply through this job posting and we will be in touch shortly.

Location: commutable from: Royal Leamington Spa, Kenilworth, Banbury, Coventry, Warwick, Oxford, Leamington Spa, Stratford Upon Avon, Shipston on stour, Leicester, Solihull, Shirley, Nottingham, Birmingham, Solihull, West Midlands

Job Type: Permanent, Full Time
Location: Henley-In-Arden, West Midlands
Category: Accounting/Financial/Insurance
City: Henley in Arden
County: Warwickshire
Country: United Kingdom
Salary: £20000 – £24000/annum
Benefits: