Claims Handler Job in Rochdale

Claims Handler Job in Rochdale. Apply for the latest Rochdale jobs in Accounting/Financial/Insurance.

Claims Handler Job in Rochdale

Job Description
Claims Handler

Rochdale

Monday to Friday 8.(phone number removed)

1 in 4 Saturday 9.00-16.00

£23K – £27K

Ideal Recruit are working with a well-established Accident Management organisation in Rochdale who is seeking an experienced, dedicated, and professional Claims Handler to join the team on a full time, permanent basis.

The focus of the role is to look after clients of regular referral sources, this role requires an excellent telephone manner and a high level of customer service.

When taking a new claim, it is the handler’s responsibility to ensure they have comprehensive information before making their decision as to whether the claim is valid, and the client’s losses are recoverable. This responsibility will continue throughout the claim ensuring that the claim progresses swiftly, again to secure the subsequent recovery aspect.

Responsibilities:

To undertake detailed fact finds for claims submitted, paying great attention to detail.
To liaise via phone and email with customers to obtain relevant information and documentation to fully assess the claim.
To convey the outcome of your assessment, whether accept or decline in a concise and informative way.
To contact tenants and guarantors to discuss all aspects of the tenancy breach
To identify and escalate trends or concerns.
To conduct additional / alternative work as assigned by team leader to cover absenteeism or facilitate the smooth running of the department to achieve targets.
Preferred Skills (Not Essential):

Knowledge of ABI/GTA
Knowledge of Phonetic Alphabet
Knowledge of Microsoft Office
Basic Understanding of Internet Technologies
For a confidential discussion contact Nicki Roberts @ Ideal Recruit Burnley or apply online

Unfortunately, due to a high number of applicants only those who are shortlisted for this position will be contacted, please take a look at our website for other positions available.

Ideal Recruit acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job, you accept the T&C's, Privacy Policy and Disclaimers which can be found at Ideal-recruit

Job Type: Permanent, Full Time
Location: Rochdale
Category: Accounting/Financial/Insurance
City: Rochdale
County: Greater Manchester
Country: United Kingdom
Salary: £23000 – £27000/annum
Benefits: