Billing and Benefits Officer Job in Basildon, Essex

Billing and Benefits Officer Job in Basildon, Essex. Apply for the latest Basildon, Essex jobs in Accounting/Financial/Insurance.

Billing and Benefits Officer Job in Basildon, Essex

Job Description
Description

We are looking for a Billing and Benefits Officer to administer all aspects of Council Tax billing, up to and including the issue of the bill, ensuring a high standard of quality and accuracy of work. The post holders ensure that decisions on Council Tax liability, exemptions, discounts and reliefs are made following law and policy guidelines and that demands and notices are issued promptly:

Qualification – Essential

* GCSEs (A-C) or equivalent to include Maths and English

* Educated to NQF level 3 / BTEC National Diploma,

* or has equivalent demonstrable Experience

* Advanced user –Microsoft Office, Word, Excel, Outlook, Social Media

Essential – Skills, Abilities & Experience

* Day-to-day administration of Council Tax billing, whilst seeking to promote efficiency and continuous improvement

* Experience in using Civica Open Revenues

* Interpretation of Council Tax legislation, ensuring that processes and decisions apply in accordance with law and policy guidelines.

* Make decisions in respect of Council Tax liability, exemptions, discounts and reliefs and that notices are issued promptly

* Verify and validate information, making all necessary calculations to determine entitlement and notifying customers accordingly

* Liaise with Visiting Officers concerning establishing liabilities, reliefs and other queries, including completing new dwellings

* Ability to plan and prioritise work

* Experience with Microsoft Office

* Good written and oral communication skills

* Previous Experience in a similar role

Essential Compliance Requirements

* Three Years of Reference

* Standard Disclosure

* Pre-employment check is mandatory

Diamond Blaque is an equal opportunities employer.

Diamond Blaque is acting as an employment agency for this vacancy

Job Type: Contract, Full Time
Location: Basildon, Essex
Category: Accounting/Financial/Insurance
City: Basildon
County: Essex
Country: United Kingdom
Salary: £12.12/hour
Benefits: