Head of Business Analysis Job in London

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Head of Business Analysis Job in London

Job Description
Trust Payments have an exciting opportunity for a Head of Business Analysis to join their team.

Location: London

Salary: Competitive + Benefits

About Us:

Trust Payments is a global unified payment technology group that was formed in 2019 bringing together technology and financial services into an omnichannel solution. The new business model has enabled Trust Payments to establish itself as a leading Fintech Payments group.

Head of Business Analysis – The Role:

This is an exciting new role for Trust Payments that will own end to end business analysis and reporting across the Trust client lifecycle, from prospecting to CRM to churn. The successful candidate will be responsible for designing and delivering analytics and reporting solutions across functions and lifecycle stages. The successful candidate will be expected to partner across the data team (infrastructure, architecture, and data science) as well as the wider business including sales, account management and operations. The Head of Business Analysis will also be tasked with providing thought leadership and content to support and inform third parties.

Head of Business Analysis – Key Responsibilities:

– Create and curate a central metric repository to drive consistency and alignment across all aspects of the Trust business and deliver a common lexicon for business performance

– Partner with the data science team to deliver new reporting and commercial products for the Trust retail, loyalty and web businesses

– Partner with the infrastructure and architecture teams to leverage the newly built AWS data lake and warehouse

– Manage third party suppliers and liaise with account managers (e.g. Tableau) to ensure Trust is benefitting from current technology and generating value for money

– Ideate and build data products for use across the Trust Payments enterprise in partnership with technologies and the Data Science team

– Partner across the data, technology and operations teams to instill a data-driven culture at Trust Payments

Head of Business Analysis – You:

Essential:

– Bachelor’s degree in computer science, computer engineering, or another relevant field

– Proven people leadership skills

– Minimum of 5 years demonstrated leadership experience in data analytics roles, with strong proficiency in SQL (MySQL/Postgres) and Python

– Proven experience in data analysis and management, with excellent analytical and problem-solving abilities

– A demonstrable track record of proactively identifying and creating value in data

– Outstanding communication skills and ability to translate complex data and analytical concepts into clear business language to senior stakeholders

– Experience within product-centric organisations

Desirable:

– Experience in financial services, ideally payments (gateways, acquiring and processing)

– Knowledge of AWS infrastructure, especially databasing (RDS, Redshift, Aurora)

– Graph and relational database expertise

– Working across a matrix environment including sales and operations

Head of Business Analysis – Benefits:

– Opportunity to be part of a rapidly scaling and market-leading Fintech business

– Health and Wellbeing ethos including regular wellness sessions, fitness and nutrition and other events as well as supported by internally qualified mental health first aiders

– Family-friendly enhanced benefits/policies

– Pension, Healthcare, Life Assurance

– Social events and team building

– Celebrations

We understand the value that a diverse and inclusive working environment brings to Trust Payments. We celebrate the differences that people can bring through their cultures, backgrounds and perspectives. We are committed to equal employment opportunity regardless of race, colour, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or any other protected characteristic.

During the recruitment process we welcome you to inform us confidentially of any special adjustments required in order to participate fully in our recruitment experience.

To submit your CV for this exciting Head of Business Analysis opportunity, please click ‘Apply’ now
Head of Business Analysis
Job Type: Permanent, Full Time
Location: London
Category: Accounting/Financial/Insurance
City: London
County: London
Country: United Kingdom
Salary:
Benefits:

Head of Business Analysis Job in London

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