Complaints Support Handler – 3 Month Temp Job in Preston, Lancashire. Apply for the latest Preston, Lancashire jobs in Accounting/Financial/Insurance.
Complaints Support Handler – 3 Month Temp Job in Preston, Lancashire
Job Description
Complaints Support Handler – 3 Month Temp
Location: Preston (Hybrid)
Pay: £9.65 ph
Hours: 37hrs Monday – Friday
In this role you will be Support the Risk & Compliance Team with complaint casework and working towards resolving them.This role will primarily work on resolving complaints via written response (email), though occasional telephony may be required.
Key Accountabilities
Logging complaints and contacting Clients and Members and ensuring all correspondence is recorded appropriately
Provide excellent customer service when interacting with complainants
Support the wider team to administer the complaints handling process
Provide high-level of responses
Problem solve and find appropriate resolutions to deliver performance targetsPerson Specification
Previous experience handling customer complaints
Strong customer service skills
Strong communication skills, both verbal and written
Organised with a key eye for detail
IT Skills (including MS Office; Word, Excel, Outlook)
Job Type: Contract, Temporary, Full Time
Location: Preston, Lancashire
Category: Accounting/Financial/Insurance
City: Preston
County: Lancashire
Country: United Kingdom
Salary: £9.65/hour
Benefits:
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