Claims Adjuster (AD) Job in Chelmsford, Essex

Claims Adjuster (AD) Job in Chelmsford, Essex. Apply for the latest Chelmsford, Essex jobs in Accounting/Financial/Insurance.

Claims Adjuster (AD) Job in Chelmsford, Essex

Job Description
Claims Adjuster (Accidental Damage)

An award-winning commercial underwriting company is currently seeking a Claims Adjuster (Accidental Damage) to join their well-established team in Chelmsford.

The company has grown significantly over the last few years and now writes in excess of £120million gross premium in the UK & Ireland.

All facets of the business have won key awards over the last few years and are continuing their upward trajectory, with the hope for achievements to continue.

They have their own internal claims teams, who prefer to be considered as customer service teams who deal with claims. They have either won or been shortlisted consistently at industry awards and Customer Service awards every year since they were established.

My client appreciates that sustainable growth can only be achieved with forward planning, so, in line with their growth plans, they are now seeking a new Claims Adjuster (Accidental Damage) to join them.

You will be joining a company that will support and encourage your professional development, in addition to a friendly and collaborative team of individuals.

Duties:

Confident with all methods of written and verbal communication
Updating additional Information on existing claims including
Ensuring all indemnity requirements are adhered to.
Ensuring the customer's requirements and expectations are properly understood
To continuously drive improvement in the service delivery to clients
Effectively manage our customers' claim journey and expectations whilst maximizing the use of our bespoke chain of suppliers.
Manage all aspects of damage sustained to the policyholders' vehicle, where possible via the use of our dedicated network of vehicle repairers.
Manage claims involving theft damage, fire and be capable of negotiating total loss settlements.
To continually adhere to client and business specific protocols, SLA and best practice
Making payments where required / maintaining records
Responding to correspondence received from customers, third parties, Insurers and Brokers

Skills:

Must be confident in the use of the telephone and have solid call management skills
Be capable of following internal, guidelines to ensure records are well maintained.
Excellent organizational skills
Capable of producing accurate and high-quality documents and correspondence
Be capable of working as part of a team and an individual
Excellent Microsoft skills
Have Strong work ethic
Professional
Where required to act as a referral point for more inexperienced members of the department
Excellent written and verbal communication skills
Organises own work effectively with a positive attitude

Required Experience:
12 months or more experience

In return, you will receive:

28 days holiday (including bank holidays)
Company pension scheme
Free onsite parking
Ongoing training and development
Support with qualifications (e.g., CII exams)
Regular social events including monthly lunch

Job type: Full time, permanent
Working hours: 9:00 am – 5:00 pm
Location: Office based, Chelmsford
Salary: £25,000 – £40,000 (dependent on experience)

Job Type: Permanent, Full Time
Location: Chelmsford, Essex
Category: Accounting/Financial/Insurance
City: Chelmsford
County: Essex
Country: United Kingdom
Salary: £25000 – £40000/annum
Benefits: