Card Fraud Investigator Job in London. Apply for the latest London jobs in Accounting/Financial/Insurance.
Card Fraud Investigator Job in London
Job Description
Card Fraud Investigator
Cardiff or London based
3 month FTC
£200 – £220 Per Day
We are currently recruiting for a Card Fraud Investigator to join the Fraud Operations team within the banking industry. You will be responsible for investigating card fraud claims and deciding on correct action for the customer and the bank.
Your duties and responsibilities will include:
Supporting customers through their dispute resolution in a value driven and empathetic manner.
Investigating fully the customer claims of fraud, and using the relevant tools available to you to arrive at the correct outcome.
Creating and maintaining Chargeback Disputes through Mastercard Connect in line with timeframes, regulations and requirements.
Liaise with cardholders through in-app messages, outbound calls and emails.
Using your analytical skills and disputes knowledge to find the best resolution for the customer and the bank.Desired experience & skills:
Understanding both the Mastercard and Regulatory requirements involved in card fraud cases and related transactions
Proficient in Microsoft products such as; Excel and Word
Experience working within a financial institution
Ability to investigate, question and scrutinize informationPlease apply now
Job Type: Contract, Full Time
Location: London
Category: Accounting/Financial/Insurance
City: London
County: London
Country: United Kingdom
Salary: £200 – £220/hour
Benefits:
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