Credit Controller Job in Feltham, London

Credit Controller Job in Feltham, London. Apply for the latest Feltham, London jobs in Accounting/Financial/Insurance.

Credit Controller Job in Feltham, London

Job Description
Our client is a well-established global freight forwarding company handling cargo across a global network via road, rail, sea, and air.
With 20,000 team members globally, they have been supporting their customers for more than 130 years. Today, we support more than 20,000 customers worldwide with 500 sites in 25 countries, and a forwarding network spanning 150 countries.

We are now recruiting for a Credit Controller based in Feltham in a hybrid working environment working 2 or 3 days a week from home

Job Overview:
To strongly influence cash collection / aged debt (60+ & 180+) and to pro-actively contribute towards achieving a monthly DSO KPI. To enhance the customer end-to-end experience and remove any obstacles preventing timely payment of invoices.

Job scope:
* Cash collection by phone/email aiming for an average of 100 core contacts per week
* Ability (probably from extensive experience in credit control and in some technical areas of the freight forwarding industry) to "sense" from various available data whether a customer is likely to default in future); to balance customer relations with refusal to give credit/further credit at a given time; and associated with this the ability to detect the difference between a genuine customer complaint and an excuse not to pay
* Proactively systems optimization and bringing forward ideas for improvement of the credit control systems
* Solely ensuring regular Client statement of accounts issued
* Willing to assume responsibility for resolving customer problems
* Interpret a Clients balance sheet to reveal credit worthiness in conjunction with Creditsafe vetting tool

Qualifications
* Ideally over 2 years' experience in Credit Control position, with current hands-on
* You possess excellent telephone manner
* Ability and confidence to deal with difficult customers or staff if the need arises
* You possess a methodical approach to work, are well-structured and are able to prioritise workload
* IT literate (ability to use MS Office tools such as Word, Excel etc.)
* Freight forwarding background and knowledge of CargoWise 1 would be an advantage

Benefits

* Financially well-established freight forwarder in growth mode (Fiscal year 2021/2022 was the best year so far)
* Good vibe in our positive team of 3 people (2 Controllers + Credit Manager)
* 2-3 days home office weekly
* 25 days + bank holidays +1 day for birthday
* Pension Fund/ Retirement Plan
* Life insurance
* Working hours: 9.00-5.30 Monday-Friday
* Salary: £28,000 to £34,000

Job Type: Permanent, Full Time
Location: Feltham, London
Category: Accounting/Financial/Insurance
City: Feltham
County: Greater London
Country: United Kingdom
Salary: £28000 – £34000/annum Pension, hybrid working,25 days Ho
Benefits: Pension, hybrid working,25 days Ho