AD Claims Negotiator Job in Brighton, Brighton and Hove

AD Claims Negotiator Job in Brighton, Brighton and Hove. Apply for the latest Brighton, Brighton and Hove jobs in Accounting/Financial/Insurance.

AD Claims Negotiator Job in Brighton, Brighton and Hove

Job Description
Who we are:

We are Key Claims, part of the Abacai group, managing claims for insurers and a rapidly growing best in class business.

We have an ambitious vision for Abacai as a high growth disruptor. There is a massive opportunity in the fast-evolving digital insurance market, and we plan to be at the forefront of the industry. The winners in the next decade will be those who can leverage AI and new technology to give customers simpler, more competitive products within a framework of social good.

What excites you?
Responsible for the management and negotiation of accidental damage motor claims from notification to closure at minimum cost.

Principle Responsibilities
• Ensure all new claims actions are completed
• Payment of supplier bordereaux submissions
• Ensure files carry a recovery identifier
• Review reserves at each touch to the file and amend if appropriate
• Ensure the recovery process has been put in place
• Ensure that all recovery files are diarised appropriately, and diary is actioned when due
• Make use of all available tools to determine liability where this is challenged
• Proactively use the telephone to chase outstanding recoveries
• Refer files for litigation to supervisor or a member of the management team
• Log actions on the memo screen with sufficient information for others to follow
• Ensure any actions/promises are followed through
• When advising a Policyholder/Third Party ensure they have a clear understanding of what is required next and timescales are agreed.
• Ensure all payments are correctly entered
• When closing a claim ensure all actions are complete and the cause code is correct.
• Review reserves at each touch to the file and amend if appropriate
• Consider liability and if non fault ensure that the recovery process has been put in place
• Proactively obtain information and follow up inspections and investigation requests
• Log actions on the memo screen with sufficient information for others to follow
• Ensure all actions/promises are followed up and action diary within agreed timescales
• When dealing with Total Loss, ensure all original documents are requested as soon as possible to avoid delays in settlement
• Ensure total loss check list is completed and MIAFTR response received
• Have salvage picked up as quickly as possible to avoid increasing storage charges
• Ensure that all payments are correctly entered
• Where a claim is declined/repudiated ensure that a clear explanation is given as to why
• When closing a claim ensure all actions are complete and the cause code is correct.
• The Job holder will do all tasks requested within his/her skill and ability.

What excites us?

Essential Skills

* Motor Claims Accidental Damage Handling

* Communication – verbal and written

* Deadline focussed

* Teamwork & Relationship Skills

* Analytical ability

* Record keeping

* Negotiation & Decision making

* Copes with pressure

* Results focussed

* IT Literate

Desirable
Knowledge of Landscape System

Our Perks:

Abacai is a vibrant, diverse and progressive team, underpinned by a collaborative and customer-centric culture, where you’ll enjoy the following benefits:

🏠 Flexible working – Hybrid 3 days office/2 days working from home
💰 Competitive compensation
💷 Pension contribution
🌴 22 days holiday (+8 bank holiday) Pro-rated
👏 2 days to give back a charity or community of your choice
🏥 Private Medical Insurance (Aviva) after qualifying period
🚑 Life insurance & PHI cover after qualifying period
🙏 Access to Perkbox – our fantastic recognition, wellbeing and benefits platform
🙌 A fantastic, supportive team!

Our Process:

We follow 2 stages in our selection process
• Initial call with Ann Law, HR Manager
• Interview with the hiring manager(s).

Unfortunately, we are unable to sponsor Visa’s currently. Please do check back in with us in the future

Job Type: Permanent, Full Time
Location: Brighton, Brighton and Hove
Category: Accounting/Financial/Insurance
City: Brighton
County: East Sussex
Country: United Kingdom
Salary:
Benefits: