Reception Concierge - Corporate Job in W1U, Marylebone High Street, Greater London

Reception Concierge – Corporate Job in W1U, Marylebone High Street, Greater London. Apply for the latest W1U, Marylebone High Street, Greater London jobs in Accounting/Financial/Insurance.

Reception Concierge – Corporate Job in W1U, Marylebone High Street, Greater London

Job Description
JOB TITLE
Receptionist
REPORTS TO
Reception Supervisor
JOB LOCATION
Client Site – London
HOURS
40 working hours per week, Monday to Friday with various shift patterns between 08:00– 18:00 as required (flexible to change shift at short notice)
ROLE PROFILE
As part of our Reception / Concierge team, you will be responsible for ensuring a first-class employee experience offering seamless access to a range of services. The focus of the Receptionist role will be supporting our client’s employees to improve their day to day working experience.
ACCOUNTABILITIES AND RESPONSIBILITIES
· First point of contact supporting outstanding customer service to all employees and visitors of the office
· Management of meeting room bookings, assisting employees in a friendly, professional, proactive, and efficient manner with appropriate follow-up as necessary
· To work as part of a team to ensure a high level of customer service is demonstrated and adhered to in all dealings with clients
· To ensure that full flexibility is maintained working various shifts subject to changes at short notice
· To wear the Uniform / Dress code as required
SKILLS AND COMPETENCIES
· Previous experience in concierge/ reception/ front of house/ hospitality roles is required
· Ability to always maintain a positive attitude and professional tone
· True desire to satisfy the needs of others in a fast-paced environment
· Ability to interact with employees and visitors effectively with tact and diplomacy
· Decision-making skills and ability to make good judgment to answer questions
· Ability to maintain confidentiality and handle situations with sensitivity and tact
· Excellent customer service and verbal and written communication skills
· Proactive approach to work with an eye for detail
· Organisational skills and a methodical approach to dealing with the varied needs of the employees
· Strong IT skills, competent in Microsoft Office 365 applications to intermediate level
· Flexible to change shifts at short notice
· Ability to learn quickly and follow core processes

Job Type: Permanent, Full Time
Location: W1U, Marylebone High Street, Greater London
Category: Accounting/Financial/Insurance
City: Portman Square
County: Greater London
Country: United Kingdom
Salary: £30000 – £35000/annum
Benefits: