Personal Banker Job in New Malden, London

Personal Banker Job in New Malden, London. Apply for the latest New Malden, London jobs in Accounting/Financial/Insurance.

Personal Banker Job in New Malden, London

Job Description
Join us as a Customer Service – Personal Banker in New Malden

You'll be integral in guiding and supporting our valued branch customers, helping them to achieve their financial goals
We'll look to you to proactively find ways to continually enhance our customer banking experience

Job description – the role

What you'll do:
As the first point of contact in our branches, customers will be at the very heart of your role, so you'll be committed to providing outstanding service in every interaction. You'll work with high levels of accuracy as you provide each customer with a seamless and positive experience.

Day-to-day, you'll be:

Having proactive conversations, understanding the needs of our customers and helping them with their banking needs
Completing general banking requests such as payments, balance enquires and transfers
Helping customers to understand the different ways they can bank with us and the range of services we can offer
Identifying opportunities to help customers with simple financial products, and collaborating with other teams to provide a seamless customer experienceCandidate Profile: Key accountabilities, skills & experience

The skills you'll need

To be successful in this role you'll need to be motivated and driven to develop your career and have a customer centric approach to your work. Strong communication skills are a must, as you'll need to highlight the benefits of our products and procedures to our customers in a way that's easy to understand.

You'll also need:

A passion for customer service and strong attention to detail
The ability to thrive under pressure and have the determination to continuously improve service for our customers while meeting your personal and branch goals
Strong interpersonal skills and the ability to work well as part of a team
The commitment to develop new skills and responsibilitiesAdditional information:

Full time – 35hrs
Opportunity to become permanent
9am – 5pm, Monday to FridayYou'll enjoy a comprehensive structured training programme and on-going coaching and support to enhance your development and open up progression opportunities

Job Type: Contract, Full Time
Location: New Malden, London
Category: Accounting/Financial/Insurance
City: Beverley, Greater London
County: Greater London
Country: United Kingdom
Salary: £13.38/hour
Benefits: