Pensions Solutions Technician Job in Manchester, Greater Manchester. Apply for the latest Manchester, Greater Manchester jobs in Accounting/Financial/Insurance.
Pensions Solutions Technician Job in Manchester, Greater Manchester
Job Description
Job Title: Pensions Compliance Auditor
Salary: Hourly rate equivalent to £40K a year (negotiable based on experience and skillset) £2,500 welcome bonus (paid after first calendar month)
Estimated Start Date: ASAP
Location: Remote
Contract: Permanent
Hours: Monday-Friday. 9am-5pm during training, Flexibility from 8am-6pm
Job Description:
Do you want to be a part of a great team within the pensions sector that will support your professional growth?
A team that plays a key role in implementing and maintaining resilient and responsible pension strategies for our clients. We are looking for enthusiastic, hardworking pensions compliance auditors (Pension Solution Technician) to create better outcomes by bringing technical experience. Also leading on critical client recovery, key projects, and business change initiatives to ensure they are completed in line with project timelines. This is to ensure that solutions delivered into the operation are fit for purpose.
Key responsibilities:
* Identify and report risks, complaints and breaches immediately / within deadlines, to line management and/or the Operational Risk & Compliance Department.
* Adhere to Quality Management Systems and comply with regulations and policies from Capita and relevant regulatory bodies.
* Ensure that all technical information / change is cascade to the team through the most effective communication channel and processes are updated as appropriate.
* Take ownership of personal and performance development undertaking all relevant training courses, including mandatory e-learning, to improve and retain pensions and internal systems knowledge and capability.
* Be a positive role model for staff exhibiting the level of commitment and professionalism expected.
* Be responsible for the accuracy and quality of scheme events and projects.
* Regularly review the effectiveness and efficiency of existing pension systems, processes and controls and make suggestions to continually enhance service delivery of the pensions team.
* Work towards overall goals of the pension team in achieving excellent customer service in line with project and business requirements.
* Work with colleagues and stakeholders in the delivery of member events, cyclical activities and projects, in line with agreed project plan. Identifying time scales, deliverables, quality, through to sign off, driving the planning process through effective action planning.
* Embrace, demonstrate and support the business to embed Capita Values.
* Support and assist the management team where required in all aspects of service delivery.
* Understand, build, maintain and enhance stakeholder and/or client relationships.
* Support and share knowledge to support development of others.
* Maintain up-to-date knowledge of pensions processes, procedures and products.
* Build, maintain and enhance individual and team competence in order to improve delivery.
Your daily tasks:
* Experienced in DB and DC pensions with the ability to lead on client recovery and projects linking in with all key stakeholders within the department or business areas.
* Support the team on complex casework, high value cases and complaints.
* Deliver key projects, cyclical activities and scheme events.
* Provide input into development / training action planning and process improvement where required.
* Process all events in line with Audit and Assurance Faculty (AAF) requirements.
* Process all events in accordance with agreed working practices in order to meet deadlines and costing of non-standard projects.
* Control and enhance the quality of customer outputs in order to deliver an excellent customer experience through coaching, training action planning and process improvement where required.
* Adapt to varying demands and workloads with a commitment to ensure tasks are completed to deadline whilst maintaining excellent levels of quality.
* Understand the importance and deliver against individual objectives and to contribute to the achievement of departmental objectives and business results.
* Work within set Key Performance Indicators and quality standards.
* Complete all tasks using current work procedures and best practice.
* Create and maintain consistent and accurate scheme records and events.
* Understand the importance of continuous improvement and be able to collate and interpret data to seek opportunities both inside and outside the team to improve the customer experience, challenging current processes.
* Participate in and promote good team communication and share knowledge and expertise with other team members.
What can we offer you?
You will enjoy a great benefit package which includes:
* A competitive salary
* 23 days' holiday (rising to 27) with the opportunity to buy extra leave
* Company matched pension, life assurance, a cycle2work scheme, 15 weeks' fully paid maternity, adoption and shared parental leave, paternity pay of two weeks, and more
* Voluntary benefits designed to suit your lifestyle-from discounts on retail, socialising, to travel, technology, and health and wellbeing
* Access to our Employee Network Groups, which represent every strand of diversity, and allow colleagues to connect and learn from each other on an open, inclusive platform
* We believe in offering ways of working based on what suits an individual's needs and circumstances, so are open to discussing any requests for flexible working arrangements
Applications require an up to date CV, a minimum of 2 years' experience within a senior pensions administrator role and a quick friendly interview.
Formal offers are reliant on candidates completing a security check involving basic DBS, Financial Probity, and Fraud Check
Job Type: Permanent, Full Time
Location: Manchester, Greater Manchester
Category: Accounting/Financial/Insurance
City: Whitefield
County: Greater Manchester
Country: United Kingdom
Salary: £20.50/hour
Benefits:
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