Customer Service Advisor Job in OL3, New Delph, Borough of Oldham

Customer Service Advisor Job in OL3, New Delph, Borough of Oldham. Apply for the latest OL3, New Delph, Borough of Oldham jobs in Accounting/Financial/Insurance.

Customer Service Advisor Job in OL3, New Delph, Borough of Oldham

Job Description
JOB PURPOSE

Due to the growth and development within our team we are looking for a customer service driven, enthusiastic and motivated employee. Responsible for Customer Service Advice, you will be analytical and possess strong problem-solving abilities, whilst being able to think ‘out of the box.’ You will ensure client retention and service excellence, whilst building strong relationships with all stakeholders.

JOB TYPES

* Full-time

* Permanent

* Part-time

KEY RESPONSIBILITES

* Data capture

* Updating the claims system

* Responding to email correspondence

* Inbound call assistance

* Liaising with clients, customers, insurance companies and network contractors to ensure claims progress efficiently and that all interested parties receive regular updates

Technical Training will be provided

EXPERIENCE, KNOWLEDGE, AND SKILL

* GCSE or equivalent (preferred)

* Customer service (1 year preferred)

* Support to achieve CII qualifications

* Customer service driven

* Motivated to achieve results

* Ability to work in fast paced environment against deadlines

* Excellent Communication skill (verbal and written)

* Strong relationship skills

* Good IT skills, Microsoft Office, Outlook, Excel, and Word

BENEFITS

* Catalyst Academy Training

* Opportunity to progress and develop your skills

* Annual Salary review

* Performance based Bonus Scheme

* Smart casual dress code

* Social events

* Company pension

* On-site parking

* Work from home (Hybrid Model)

* Employee wellness

ABOUT US

We are a well-established, specialist, innovative company which is growing fast. We constantly require the right people to join our Catalyst family. We are an inclusive employer, with the wellbeing of our employees at the heart of everything we do. Come and join the Catalyst family and experience the difference.

OUR VALUES

Focus

Value

Expertise

Integrity

Innovation

Wellbeing

COVID-19 CONSIDERATION

All work is conducted in adherence with Government Guidelines

Job Type: Permanent, Full Time
Location: OL3, New Delph, Borough of Oldham
Category: Accounting/Financial/Insurance
City: New Delph
County: Greater Manchester
Country: United Kingdom
Salary:
Benefits: