Credit Controller Job in GL51, Staverton Bridge, Gloucestershire. Apply for the latest GL51, Staverton Bridge, Gloucestershire jobs in Accounting/Financial/Insurance.
Credit Controller Job in GL51, Staverton Bridge, Gloucestershire
Job Description
About Creed
Creed is a family business, established in 1972, which is ambitious with it's growth within the industry. We deliver a great range of multi-temperature food products, including our butchery and fresh ranges to caterers across the country from our offices in Cheltenham, Ilkeston & High Wycombe. It's a great place to be and we are proud of our role in supporting our local community. We are dedicated to creating a great place to work, with great people and in 2020 were listed by Sunday Times as one of the top 100 companies to work for, having achieved a “two star” status with best companies. Our people are committed to our values, choose their attitude and focus on the needs of the customer. They work hard and are committed to providing a great service but want to have some fun and development along the way. Our employees often get involved in charity events, attend the company conversations, put forward their ideas for improvement and contribute in the team briefings. Our core business values are being: Commercial, Proud, Friendly and Nurturing.
Role Details
This is a varied and vital role, where you will manage your allocated customer base and the relevant parties in the sales team to ensure that prompt payment is made, and appropriate actions are taken to follow up non-payment.
Some responsibilities of the role include:
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Chase debtors promptly to ensure all overdue is received within a timely manner and all relevant debts are managed effectively.
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Monitor and identify changes in payment patterns to minimise risk.
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Provide all relevant documentation to ensure payment can be made in line with terms, post and allocate cash as per customer instructions and where necessary produce and send the relevant overdue letters to coincide and adhere to the credit insurance policies terms and conditions.
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Examine shortfalls with payments, work with customers to understand and rectify these and take necessary steps to prevent future shortfalls.
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Review, investigate and resolve queries by liaising with internal and external customers.
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Support the onboarding of new customers to include checks with credit reference agencies and governing bodies.
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Propose solutions to reduce debt and take effective action, to include the negotiation of payment plans and proposing unrecoverable balances to be written off periodically.
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Propose unrecoverable balances to be written off periodically.
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Produce high level of customer service and overall customer satisfaction is always achieved.
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Mange and report on your customer portfolio of accounts to include cash flow analysis.
The Ideal Candidate
We're looking for a passionate and motivated individual that prides themselves on delivering excellent service to theirinternal and external customers, and ideally has experience delivering credit control and managing payments for their own ledger.
It is essential that you have the following:
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Ability to work collaboratively and communicate effectively with both internal and external customers.
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Excellent relationship building, interpersonal, communication and stakeholder management skills.
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Excellent attention to detail, accuracy and organisational skills.
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Proactive approach to work supported by strong analytical and problem-solving skills.
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Good IT Skills and experience using systems and Microsoft office, including excel.
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Ability to manage multiple priorities, meet deadlines and manage expectations.
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Positive, polite and professional telephone manner.
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Awareness of the pre-action protocols for debt claims to enable the business to issue court proceedings.
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A proven track record of success within accounts receivable is desirable.
Benefits
33 Days of annual leave, Living Wage Foundation Employer, Life Assurance, Savings Scheme, Training & Development Opportunities, Discounted Staff Purchases, Staff Lottery, Auto-enrolment Pension Scheme, Online Discounts Package and many more.
We are an equal opportunities employer and welcome applications from all suitably qualified persons regardless of their race, sex, disability, religion/belief, sexual orientation or age, as outlined in our equal opportunities policy
Job Type: Permanent, Full Time
Location: GL51, Staverton Bridge, Gloucestershire
Category: Accounting/Financial/Insurance
City: Staverton Bridge
County: Gloucestershire
Country: United Kingdom
Salary: £22000 – £26000/annum
Benefits:
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