Credit and Collections Advisor Job in Southampton

Credit and Collections Advisor Job in Southampton. Apply for the latest Southampton jobs in Accounting/Financial/Insurance.

Credit and Collections Advisor Job in Southampton

Job Description
CMA Recruitment Group are working with a family run, award winning organisation based in central Southampton, Hampshire. Due to continued growth, this client is looking for a Credit & Collections Advisor on a permanent, full-time basis. Working as part of a busy team, you will report into a Manager and have ownership of your own portfolio of clients while also working as a team to meet business targets. This is a hybrid role and will offer predominantly home working if preferred.

What will the role involve?

Manage a portfolio of live, current and overdue debit balance customer accounts.
Resolve queries in a timely and satisfactory manner.
Manage own workload and prioritise work to meet business targets and team KPIs.
Liaise with clients and provide updates on customer accounts.
Maintain quality and professionalism whist accurately controlling ledgers.
Facilitate and record escalations to the Collections Team Leader.
Perform against targets individually whilst contributing to the overall productivity of the team.
Resolve collections issues, disputes and queries.
Ensure that issues outside the standard processes are escalated to the Collections Team Leader.
Identify trends and suggest improvements to team processes and strategy.
Suitable Candidate:

A background within credit control is essential
Strong communication skills
Additional benefits and information:

25 days holiday
Free breakfast (when in the office)
An outgoing, fun team environment
Home/Hybrid working
Close to public transport links
A busy social events calendar throughout the year.

CMA Recruitment Group is acting as a recruitment agency in relation to this role. CMA complies with all relevant UK legislation and doesn’t discriminate on any protected characteristics. By completing the application process, you agree to the terms outlined in our Privacy Notice and that CMA may contact you in connection with your application in relation to CMA providing you with work finding services. Our Privacy Notice can be viewed under the privacy tab on our website. CMA is currently receiving a high volume of applications. Whilst we ensure all applications are considered, regrettably, it may not be possible to respond individually to all applications received

Job Type: Permanent, Full Time
Location: Southampton
Category: Accounting/Financial/Insurance
City: Southampton
County: Hampshire
Country: United Kingdom
Salary: £20000 – £25000/annum
Benefits: