Complaints handler (hybrid) Job in Croydon, London

Complaints handler (hybrid) Job in Croydon, London. Apply for the latest Croydon, London jobs in Accounting/Financial/Insurance.

Complaints handler (hybrid) Job in Croydon, London

Job Description
In this role you will be responsible for managing through means of investigation, complaints cases to review the outcome of any issues from customers. in addition to this you will be involved in operational duties including achieving all SLAs and targets. this will be Monday to Friday 9am5pm .

Client Details

My client are a global organisation who offer a hugely supportive working environment for all staff members. They provide full training and offer excellent career progression up to senior management level.

Description

You will establish through means of investigation and review that the outcome of any issues is fair and reflects our service expectations whilst balancing operational and commercial reality against the expectations of the customer.

Profile

Experience in compliant handling

Resilient

Excellent communication skills

Organised with the ability to multi task

Accurate with good attention to detail

Ability to work well under pressure

Job Offer

Supportive working culture

Full training

All IT equipment provided

Benefits package

Remote working

Opportunity for progression

Job Type: Permanent, Full Time
Location: Croydon, London
Category: Accounting/Financial/Insurance
City: Croydon
County: Greater London
Country: United Kingdom
Salary: £24000 – £25000/annum
Benefits: