Benefits Officer Job in Kettering, Northamptonshire

Benefits Officer Job in Kettering, Northamptonshire. Apply for the latest Kettering, Northamptonshire jobs in Accounting/Financial/Insurance.

Benefits Officer Job in Kettering, Northamptonshire

Job Description
Futures Recruitment Services are seeking a Benefits Officer for our client based in Kettering ,Northamptonshire .Ideal candidate will provide assistance to the public in writing ,by telephone or in person . Hourly rate negotiable depending on experience , office based ,full time.

Principal Responsibilities:

* Process and maintain all types of Benefit and Support Claims received.

* Manage information received from customers and external agencies and input to processing systems

* Use data received from customers and external agencies to make decisions on complex benefit cases

* Identify cases where discretion is required to be exercised

* Identify cases where there is suspicion of fraud and refers such cases to the Single Fraud Investigation Service for action.

* Keep up to date with legislation via training provided

* Ensure claims are assessed accurately to ensure subsidy is maximised

* Assist customers by correspondence, telephone and face to face.

* Signpost vulnerable customers as appropriate

General:

* Liaise with creditors section to facilitate direct payment for landlords and claimants by cheque or BACS.

* Operate office machinery.

* Comply with all Council Policies with particular reference to the Health & Safety, Equal Opportunity and Communication Policies, data protection and Human rights

* Undertake work related to Welfare Reform and Localised Council Tax Support.

* Undertake any other duties within the scope and grade of this post

Job Type: Contract, Full Time
Location: Kettering, Northamptonshire
Category: Accounting/Financial/Insurance
City: Kettering
County: Northamptonshire
Country: United Kingdom
Salary: £25/hour
Benefits: