SSC - Business Analyst Job in L2, Liverpool, Merseyside

SSC – Business Analyst Job in L2, Liverpool, Merseyside. Apply for the latest L2, Liverpool, Merseyside jobs in Accounting/Financial/Insurance.

SSC – Business Analyst Job in L2, Liverpool, Merseyside

Job Description
Ideas | People | Trust

We’re BDO. An accountancy and business advisory firm, providing the advice and solutions businesses need to navigate today’s changing world.

Our clients are Britain’s economic engine – ambitious, entrepreneurially-spirited and high‑growth businesses that fuel the economy – and the owners and management teams that lead them.

We’ll broaden your horizons

Our Shared Service Centre team (SSC) provides essential support to a number of teams across our firm. As well as assisting on large-scale operations, beyond the capacity of a core specialist team, they provide the unparalleled expertise we need to keep moving forward. As part of this friendly department, you’ll have the chance to work on exciting projects and develop your skillset. There’s real opportunity, making it a great chance to use industry knowledge and experience to solve problems in your next career step, or it can be a place to learn if you’re just starting out. If you want to work on important projects and explore your potential, we’ll give you the friendly, supportive working environment to go far.

We’ll help you succeed

Our clients trust us because of the quality of our advice. That quality grows from a thorough understanding of their business, and that understanding comes from working closely with clients and building long-lasting relationships.

You’ll be someone who can work pro-actively, managing your own tasks, but you’ll also be confident collaborating with others, communicating regularly with senior managers, Directors, and BDO’s Partners to enable us to serve our clients effectively. You’ll be encouraged to identify and draw attention to opportunities for enhancing our delivery and providing additional services to our clients.

The successful candidate will gather, review, document and analyse business requirements and processes through engagement and collaboration with team members. The role-holder will gather information regarding current decentralised business practice(s) within the firm. They will recommend and plan a solution to migrate all non-contentious tasks and activities (i.e. those not requiring judgement or knowledge of the client) into a centralised team in the Shared Service Centre (SSC).

Role specific activities:

* Data collection on “as-is” state

* Determine in/out scope for tasks recommended for migration to SSC

* Recommend “to-be” process with clear definition of responsibilities of SSC/local team(s)

* Create and manage migration plan, including sequencing by stream, geography etc

* Create and manage resourcing plan for SSC

* Create and manage training plan for new centralised team

* Create and manage communications plan to include all current staff who interact with the process

* Create and manage process mapping

* Create and manage all testing and pilot stages

Business Analysis:

Facilitate meetings with stakeholders

Gather data to enable understanding, analysis and documentation of business processes

Critically evaluate information gathered from multiple sources

Use questioning techniques to challenge requests if the scope, benefits and proposed deliverables are unclear

Maintain a broad overview of organisation needs and commercial activities across related functions

Analyse available data to create suggestions on moving forward

Business Case Development

Business Engagement

Governance

Break projects into doable tasks and set timeframes and goals

Create and update workflows

Conduct risk analyses

Prepare and provide documentation to internal teams and key stakeholders

Retrieve necessary information (e.g. user/client requirements and relevant case studies)

Monitor project progress and address potential issues

Coordinate quality controls to ensure deliverables meet requirements

Measure and report on project performance

Act as the point of contact for all participants

Requirements:

Knowledge and Experience

Experience as a Business Analyst within the professional services industry or similar with a good understanding of project management disciplines

Ideally qualified in an industry recognised project management discipline or accreditation e.g. Prince 2, Agile or similar or can demonstrate experience in delivering / working in projects using a structured approach

Strong analytical and interpersonal skills required

Experience of interpreting business requests and translating them to requirements

Interpret business information from a variety of internal and external sources

Demonstrable evidence of gathering, analysing and documenting business processes

Ability to present to an audience

Ability to convey information concisely, questioning others to check understanding

Excellent communication skills, both written and verbal

Ability to identify and analyse alternative approaches to dealing with issues and problems

People Management

* Lead and participate productively in meetings and workshops

* Demonstrates commitment to the firm’s values

* Empower others by collaborating on joint ideas and encourages others to view change as a positive process

Excellent Client Service

* Demonstrate confidence in dealing with all levels of the firm, including executive management levels

* Demonstrate ownership and responsibility for deliverables/services and is willing to make tough decisions

* Excellent customer service and consulting skills

* Demonstrable skills in influencing and negotiation methods and techniques

You’ll be able to be yourself; we’ll recognise and value you for who you are and celebrate and reward your contributions to the business. We’re committed to agile working, and we offer everyone the opportunity to work in ways that suit them, their teams, and the task in hand. At BDO, we’ll help you achieve your personal goals and career ambitions, and we have programmes, resources, and frameworks that provide clarity and structure around career development.

We’re in it together

Mutual support and respect is one of BDO’s core values and we’re proud of our distinctive, people-centred culture. From informal success conversations to formal mentoring and coaching, we’ll support you at every stage in your career, whatever your personal and professional needs.

We can provide the best support for our clients and people when we’re working side by side. Our agile working framework helps us stay connected, bringing teams together where and when it counts so they can share ideas and help one another. At BDO, you’ll always have access to the people and resources you need to do your best work.

We know that collaboration is the key to creating value for our clients and satisfying experiences at work, so we’ve invested in state-of-the-art collaboration spaces in our offices. BDO’s people represent a wealth of knowledge and expertise, and we’ll encourage you to build your network, work alongside others, and share your skills and experiences. With a range of multidisciplinary events and dedicated resources, you’ll never stop learning at BDO.

We’re looking forward to the future

At BDO, we help entrepreneurial businesses to succeed, fuelling the UK economy.

Our success is powered by our people, which is why we’re always finding new ways to invest in them. Across 17 UK locations, we are 6,500 unique minds coming together to help our clients reach their ambitions.

We’ve got a clear purpose, and we’re confident in our future, because we’re adapting and evolving to build on our strengths, ensuring we continue to find the right combination of global reach, integrity and expertise. We shape the future together with openness and clarity, because we believe in empowering people to think creatively about how we can do things better

Job Type: Permanent, Full Time
Location: L2, Liverpool, Merseyside
Category: Accounting/Financial/Insurance
City: Liverpool
County: Merseyside
Country: United Kingdom
Salary:
Benefits: