Customer Assistance Coordinator – Work from home Job in North West London, London. Apply for the latest North West London, London jobs in Accounting/Financial/Insurance.
Customer Assistance Coordinator – Work from home Job in North West London, London
Job Description
This is an extremely varied opportunity which requires excellent communication skills both written and verbal. You will be involved in a variety of customer service tasks including managing telephone calls and recording all correspondences in accordance with GDPR. This role will be working within the medical claims department of the business. This role will be permanently working from home with all equipment provided.
Client Details
My client are a global organisation who offer a hugely supportive working environment for all staff members. They provide full training and offer excellent career progression up to senior management level.
Description
Managing a high number of inbound calls
Recording all corespondents on the CRM system in a accurate manner
Provide an excellent standard of customer service
Organise confirmations for medical appointments
Process payments
Operate in accordance with FCA regulations Profile
Excellent communication skills
Organised with the ability to multi task
Accurate with good attention to detail
Ability to work well under pressure
Flexible to work 24 hour shift pattern (will include days/evenings/nights/weekends)
Must have a landline to take incoming calls Job Offer
Full training
Career progression
Overtime rates
Supportive working culture
Job Type: Permanent, Full Time
Location: North West London, London
Category: Accounting/Financial/Insurance
City: North West London
County: Greater London
Country: United Kingdom
Salary: £24000 – £25000/annum
Benefits:
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