Collections Advisor – Consumer B2C Job in Epsom, Surrey

Collections Advisor – Consumer B2C Job in Epsom, Surrey. Apply for the latest Epsom, Surrey jobs in Accounting/Financial/Insurance.

Collections Advisor – Consumer B2C Job in Epsom, Surrey

Job Description
Collections Advisor – Consumer B2C

Do you have previous collections / arrears / credit control experience?

Do you have B2C experience?

Are you available immediately?

** Hourly Rate £14.00 – £14.50 per hour ** Excellent onsite Facilities **

We have an urgent temporary requirement, to run until the end of December 2022, working for our client in their collections team.

You will gain the opportunity to work in a very friendly team, in a corporate setting with excellent onsite facilities. Although this is initially a temporary requirement until the end of the year, there is a realistic opportunity for the role to extend and / or lead to something more permanent.

Although this role will be discussing outstanding payments and collections, the emphasis is always "customer first" and you will use your listening skills and rapport building to understand the individuals circumstances, showing empathy and helping to guide them through the process and options available. Due to the nature of this role, you will deal with vulnerable customers, as well as external third party such as the Citizen Advice Bureau and Legal parties.

Experience:

* Experience working in a consumer collections / credit control position

* Ability to negotiate and discuss payment plans

* Ability to communicate in a friendly and professional manner

* Excellent written grammar / English

* Above all a customer focused individual

NB: Lloyd Recruitment Services would like to thank you for taking the time to apply to this vacancy. However, unfortunately due to a high number of applications, we are only able to respond to shortlisted applicants. If you have not heard from us within seven days, please assume that you have not been shortlisted on this occasion. However please do join our Facebook community, to be the first to see our new positions

Job Type: Temporary, Full Time
Location: Epsom, Surrey
Category: Accounting/Financial/Insurance
City: Epsom
County: Surrey
Country: United Kingdom
Salary: £14 – £14.50/hour
Benefits: