Operations Manager Job in SW1

Operations Manager Job in SW1. Apply for the latest SW1 jobs in Accounting/Financial/Insurance.

Operations Manager Job in SW1

Job Description
Job Description  
  Operations Manager

providing operational support to a nominated broking team or business unit.  They will work closely with the Head of the Team/Business Unit to ensure that operational activities within their areas are carried out in accordance with the relevant Company and/or Group policies

The jobholder provides the first line of defence, for the Team on all operational matters and acts as the primary interface between the Team and central support services.  This includes interaction with other Operations specialists across their Operating Entity and within the Group. The jobholder will frequently interact with the COO of their Operating entity to ensure that strategies and operational initiatives are implemented effectively  

What will you be doing?                   
Planning and Strategy:

Support the COO in monitoring and reporting Team revenue and progress against budget.
Support the COO in monitoring and reporting Team travel/entertainment and progress against budget.  Implement appropriate cost control on behalf of Team Heads.
Support the COO in budgeting and business planning processes
Escalate any areas of concern in relation to operations issues, for review by Team Heads.
Works with other Operations specialists to improve operational excellence, drive efficiencies and roll out any changes to existing processes
Manages assigned projects and contributes to other project as required
Provides relevant management information to senior managers   
Technical:

Provides technical oversight on all operational process.  Will provide the interface between their broking team/business unit to ensure the smooth transition of work, in relation to any services provided by back office operational teams e.g. Specialty Support.  They will manage their work on a matrix basis with the COO to ensure that all work is processed efficiently and accurately and that any issues are resolved promptly
Provides support to both internal and external audit functions   
Policy, Process and Procedures:

Supports the COO in monitoring that the Team complies with all relevant Group policies &procedures, laws and regulations
Works with managers within their Team/Business Unit to ensure that the Team’s/Business Units records are up to date and meet the Group’s requirements     
Environment, Customer Focus and Relationships:

Build relationships and liaise with all central service functions, including but not limited to; Business Risk, Finance, Facilities/Corporate Real Estate Services, IT for hardware and service desk issues, Learning & Development for training, HR for Joiners, Movers and Leavers.  The job holder will co-ordinate activity/provide feedback on behalf of the Team in each of these areas.
Responds to the clients(both internal and external) requirements as appropriate
Behaves with all clients (both internal and external) fairly and ethically
Shares information that could be beneficial to the Operating Entity/Group   
 Personal Development:

Actively undertakes personal development to ensure up to date knowledge and understanding of best practice
Remains aware of external, industry, legal and regulatory developments etc to ensure practice and outputs are of a sufficiently high standard
Keeps informed of all legal and regulatory developments relevant to the Operating Entity/Group   
  
And what do we need from you?

Will have previous insurance experience – either within operations or as a broker
Will be to demonstrate a strong understanding of insurance, and have knowledge of the London and international markets (as appropriate to the territory within which they operate)
A good understanding of data and emerging technologies and how they apply
Is able to manipulate financial data and understand budgets
Excellent decision making and problem solving skills
Adaptable and able to respond effectively to a changing commercial environment
Actively listens to the views of colleagues and business leaders, but also has the strength of character to challenge where required to ensure operational excellence
Team player
Good communication skills
Commercial
Resilient and tenacious
Strong attention to detail
IT skills – competent on Excel, Word and in house broking systems
Educated to A level standard
Relevant professional qualifications are desirable but not essential e.g. ACII, ACCA etc

Job Type: Permanent, Full Time
Location: SW1
Category: Accounting/Financial/Insurance
City: Latchmere
County: Greater London
Country: United Kingdom
Salary: £65000 – £95000/annum
Benefits: