Mortgage Operations Manager Job in Mansfield, Nottinghamshire. Apply for the latest Mansfield, Nottinghamshire jobs in Accounting/Financial/Insurance.
Mortgage Operations Manager Job in Mansfield, Nottinghamshire
Job Description
We are recruiting on behalf of a client based in Mansfield who has a great opportunity for an Operational Excellence Manager to join the existing mortgage team on a 12 month FTC (maternity cover)
Working Hours: Full-Time 35 hours (9.00am – 5.00pm), would consider 4 days a week (28 hours)
Hybrid working (2 office days per week)
Main Tasks of the role:
The role requires you to;
* Change: work collaboratively with others to identify and deliver operational process and system improvements with tangible benefits for colleagues, customers, brokers and other third party stakeholders within the mortgage area.
* Operational Excellence & Continuous Improvement: re-engineer processes within the mortgage area to drive efficiency and productivity, and the quality of service for customers and the business’s intermediary partners.
* Quality Assurance: Ensure that quality and service standards are being adhered to through regular quality assurance checks, feeding back appropriately via the mortgage management team.
The ideal candidate must;
* A Levels or Level 3 equivalent (BTEC, Diploma)
* At least 5 years working/managing within a mortgage operational department.
* Knowledge of SOPRA MSS/Activate system preferred but not essential
* Demonstrable experience of project management and/or involvement in project activity – Lean, Six Sigma or other similar methodology preferred.
* Demonstrable experience of leading people, or influencing those around you – brings people together
* Excellent organisation skills, including ability to prioritise and work to tight deadlines
* Ability to work alone and use own initiative
* Interpersonal skills with those at all levels e.g. Board Directors, Colleagues, Clients
* Exceptional written and verbal skills
* Inquisitive mind, structured approach to problem solving and an ability to think ‘outside of the box’
In return our client offers;
* Competitive Salary
* Annual Bonus Scheme
* Holidays Allowance (+ ability to buy and sell holidays)
* Birthday Holiday
* Health cash plan cover
* Pension scheme –
* Plus, many other wellbeing benefits
Please be aware due to regulatory requirements all successful candidates will be subject to a credit check
Job Type: Contract, Full Time
Location: Mansfield, Nottinghamshire
Category: Accounting/Financial/Insurance
City: Mansfield
County: Nottinghamshire
Country: United Kingdom
Salary:
Benefits:
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