Fraud and Audit Analyst Job in Manchester, Greater Manchester. Apply for the latest Manchester, Greater Manchester jobs in Accounting/Financial/Insurance.
Fraud and Audit Analyst Job in Manchester, Greater Manchester
Job Description
Do you have great analytical skills and a good eye for detail?
We have a fantastic opportunity for a Fraud and Audit Analyst to join our team based in Manchester.
The role will lead the Fraud and Audit team and will be responsible for managing the risk at Travel Counsellors, its employees, customers, reputation, assets, and the interests of all stakeholders.
The Fraud and Audit Analyst will be responsible for identifying and assessing any threats to Travel Counsellors and working with the Senior Leadership Team and relevant stakeholders, to introduce mitigating controls to ensure compliance to avoid, reduce, or transfer risk.
Based in Manchester, the successful candidate will manage the Fraud and Audit Executive delivering frictionless control initiatives whilst ensuring the integrity of processes and systems to protect the interests of Travel Counsellors in a fast-paced ever-changing environment.
Responsibilities of a Fraud and Audit Analyst
Implement a risk management strategy for Travel Counsellors
Undertake investigational analysis on potential fraud cases from different areas of the business to help determine root causes and offer mitigation against potential operational risk
Assisting with the production of governance controls and reporting metrics
Keeping abreast of regulatory and industry change
Developing, interpreting, and presenting reports to operational and Senior Managers on quality performance, providing regular reports to highlight issues
Building accessible data for analysis, maintaining, enhancing, and creating data reporting to enhance granular reporting
Build spider diagrams of repetitive behaviours of misdemeanours including recommending the blocking of offender email addresses
Optimising and maintaining the company's Fraud's data and control environment
Performing and monitoring agreed controls and checks to ensure the business adheres to fraud procedures
Assessing the impact on change both driven internally and externally to fraud and the impact this could have on the operational teams
Supporting and driving local continuous improvement initiatives to enhance processes, controls etc. Investigations:
Respond to and resolve fraud and security-related incidents in a timely manner
Communicate with customers to effectively resolve their issues and gain an understanding of the fraud vectors
Collaborate with third parties (banks, law enforcement, etc.) regarding fraud investigationsProcess Maintenance and Improvement
Formulate, implement, and document rules and policies that help the company effectively fight fraud
Extrapolate lessons learned from fraud investigations and suggest new data sources that would help in fraud detection
Scale fraud support while optimising operational efficiency and qualityProduction of Fraud Management information
Analyse data to identify threatening trends emerging
Write, test, and promote new rules to mitigate adverse fraud trends
Support the Risk Manager in the preparation of relevant data required to support new initiatives or business cases
Implement tactical changes to detection system rules
Recommend policy, process, and procedural change evaluating impact on fraud operations
Assist in the evaluation and development of new fraud systems / tools
Provide support by acting upon anecdotal evidence received to ensure that risks are mitigated
Carry out regular reviews, identifying fraud hot spots
Undertake regular reviews of the efficiency of the suite of fraud rules in place and make recommendations for changes
Maintain and prepare operational and adviser level KPI reports for managers
This Fraud and Audit Analyst role would suit candidates with skills or experience in the following areas: Fraud, Risk Management, Audit, Analyst, Finance, Reports.
Essential Skills
Strong problem-solving and decision-making abilities
Excellent analytical skills
A good eye for detail
Negotiation skills and the ability to influence people
Resilience and the ability to cope under pressure
Planning and organisation skills
The ability to react quickly and think on your feet
Outstanding technical and regulatory acumen
A proactive approach to work, in terms of recommending changes and improvements to processes and systems
Commercial awareness and the ability to understand broad business issuesAbout Company
At Travel Counsellors, we care about our customers, communities, and our colleagues more than anyone else and that's what makes us special. For us, relationships trump transactions, and we are there for our customers, connecting with them on a deeply human level through the moments that matter.
We've been changing lives for over 28 years as the leading travel marketplace for self-employed travel entrepreneurs, empowering over 2,000 global independent travel agents to run successful leisure and corporate travel businesses as part of a company that truly cares and one that has never wavered from its purpose; to redefine what personal means for a travel business.
Our Travel Counsellors are supported by a team of over 270 super talented people in our Support Offices to help them create unique, inspiring, and exciting experiences for their customers, building lasting personal relationships that brings them back to us, time and time again
Job Type: Permanent, Full Time
Location: Manchester, Greater Manchester
Category: Accounting/Financial/Insurance
City: Manchester
County: Greater Manchester
Country: United Kingdom
Salary: £25000/annum see job spec
Benefits: see job spec
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