Customer Service Executive Job in Biggleswade, Central Bedfordshire. Apply for the latest Biggleswade, Central Bedfordshire jobs in Accounting/Financial/Insurance.
Customer Service Executive Job in Biggleswade, Central Bedfordshire
Job Description
Customer Service Executive, friendly team in family run business, Biggleswade – £22,500
Our client a leading business in their sector are looking to appoint a Customer Service Executive to support customers consumers across multiple accounts.
Your duties as the successful Customer Service executive will be:
* Ensure all customer queries are dealt with efficiently and to the company standards
* Communicate courteously and professionally with customers/consumers by telephone, email, letter and occasionally face-to-face
* Effectively track and report customer service queries via the CRM.
* Investigate and solve escalated customers problems, which may be complex and/or longstanding.
* Any other ad-hoc duties.
Key skills of the Customer Service Executive will include:
* Bright, friendly, team player
* Must be articulate with a warm and excellent telephone manner.
* At least one year’s customer support experience
* Proficient in Microsoft Excel, knowledge of SAP a bonus but not essential
* Strong attention to detail
Due to the rural location of this client, you will need to be a driver with your own car.
If you are looking for a fantastic new opportunity in an interesting business, then please don’t hesitate to get in touch
Job Type: Permanent, Full Time
Location: Biggleswade, Central Bedfordshire
Category: Accounting/Financial/Insurance
City: Biggleswade
County: Bedfordshire
Country: United Kingdom
Salary: £22500/annum
Benefits:
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