Credit Controller Job in Oldbury, West Midlands

Credit Controller Job in Oldbury, West Midlands. Apply for the latest Oldbury, West Midlands jobs in Accounting/Financial/Insurance.

Credit Controller Job in Oldbury, West Midlands

Job Description
Our client is seeking a credit controller to join their internal finance team based in the Oldbury office. This is a great opportunity for a customer focused individual who possesses excellent communication skills with a desire to further their career and develop new skills. The successful candidate must be ambitious, passionate and willing to learn. The firm have enjoyed recent business growth and are looking for someone to join their super friendly team! You will have the opportunity to earn a basic salary between £20,000 – £25,000 per annum.

THE ROLE
The purpose of this role is to take responsibility to assist in providing a professional and timely credit control service to ensure clients pay the firm in accordance with agreed terms and conditions ensuring that appropriate action is taken (phone calls, credit limits, legal letters, account suspension) to safeguard the amounts due to the firm.

THE COMPANY
Our client is a leading audit, tax, advisory and risk firm with a national presence to complement their international reach and one of the top 10 accounting networks in the world. With exceptional knowledge of the business environment, their teams share one commitment, to deliver excellence.

TYPICAL DAILY JOB DUTIES – WHAT WILL YOU BE RESPONSIBLE FOR?
– To collect debts under the instructions of the credit control supervisor and in accordance with firm's policy.
– To assist in sending out statements to clients.
– To make phone calls to clients as appropriate.
– To assist with legal letters as requested by the credit control supervisor.
– To maintain the fee ledger daily receipts records when required.
– To assist in preparing the productivity KPI's for the credit control team and reporting the information to the credit control supervisor.
– To investigate and resolve fee queries as required.
– To attend your appraisal by credit control supervisor, annually and periodically during the year.
– To assist in reviewing fee ledger aged reports ensuring all aged balances are received when due, other than balances where payment terms extension has been agreed.
– To carryout meetings with partners routinely as appropriate to resolve late payments.
– To present fee ledger aged reports to the credit control supervisor each month for update and discussion of slow payers and actions.
– To assist in ensuring client accounts are suspended as appropriate.
– To attend regular credit control team communication meetings to ensure the team issues are resolved, and information is communicated to and from the team as necessary.

PERSON SPECIFICATION
– To have experience in telephony customer service role or experience in administrative role.
– To have good knowledge and understanding of credit control roles.
– Strong organisational skills and the ability to manage own workload in a timely manner while all the time ensuring we exceed client expectations
– To have experience of working to productivity KPI's for credit controllers.
– A strong customer service focus and the ability to build effective working relationships within the credit control team, other employees, partners and external clients.
– To be able to work effectively in a team environment and to process deadlines.
– High attention to detail and an orderly approach to credit control and fee ledger maintenance work
– Sound working knowledge of MS Windows-based software packages, including word processing, spreadsheets, databases, electronic mail, and the internet.

SALARY
£20,000 – £25,000 per annum

HOURS
Monday – Friday
Flexible working hours 9am – 5pm

***PLEASE ONLY APPLY IF YOU MATCH THE PERSON SPECIFICATION ABOVE ***

PACKAGE AND BENEFITS
– Health insurance benefits
– Wellness program
– Life and disability insurance coverage
– Paid time off/vacation
– Flexibility/mobility

If you would like to know more about this role, please contact Temoor on (phone number removed)

Job Type: Permanent, Full Time
Location: Oldbury, West Midlands
Category: Accounting/Financial/Insurance
City: Oldbury
County: West Midlands (County)
Country: United Kingdom
Salary: £20000 – £25000/annum
Benefits: