Claims Handler (TP Injury & Damage) Job in Chelmsford, Essex

Claims Handler (TP Injury & Damage) Job in Chelmsford, Essex. Apply for the latest Chelmsford, Essex jobs in Accounting/Financial/Insurance.

Claims Handler (TP Injury & Damage) Job in Chelmsford, Essex

Job Description
Claims Handler (TP Injury & Damage)

An award-winning commercial underwriting company is currently seeking a Claims Handler (Third Party Injury & Damage) to join their well-established team in Chelmsford.

The company has grown significantly over the last few years and now writes in excess of £120million gross premium in the UK & Ireland.

All facets of the business have won key awards over the last few years and are continuing their upward trajectory, with the hope for achievements to continue.

They have their own internal claims teams, who prefer to be considered as customer service teams who deal with claims. They have either won or been shortlisted consistently at industry awards and Customer Service awards every year since they were established.

My client appreciates that sustainable growth can only be achieved with forward planning, so, in line with their growth plans, they are now seeking a new Claims Handler (Third Party Injury & Damage) to join them.

You will be joining a company that will support and encourage your professional development, in addition to a friendly and collaborative team of individuals.

Duties:

To proactively manage all aspects of a third-party claim from notification through to conclusion.
Provide excellent claims handling service with minimal leakage, in accordance with company procedures and service standards.
Accurately value and negotiate Personal Injury claims and associated Special Damages, to include Third Party Damage, Loss of Earnings, treatment, and care claims within handling authority.
Ensure that claim reserves, payments, and Large Movement Reports are calculated correctly and in accordance with company procedures and service standards.
Investigate and resolve claims in a professional timely and pro-active manner.
Manage and exceed customer expectations and prioritise work to resolve any disputes that may arise in the settlement of a claim.
To create accurate Claims Management System records
To ensure quality, service standards, and productivity levels are maintained to a high standard
Where appropriate, attend in-house and client review meetings
To assist with both internal & external auditing
To undertake projects and to be able to deliver within agreed timescales

Skills:

In-depthth knowledge of the Road Traffic Act and the Motor Insurers Bureau
Solid understanding of Small, Multi, and Fast track litigation process
A working understanding of the MOJ, OIC, and COA claims handling process
Capable of investigating and negotiating liability disputes
Capable of negotiation credit hire and property damage claims
Capable of accurately assessing General Damages
Awareness of risk factors for large loss/ catastrophic claims.
Awareness of fraud tactics (identification, validation and handling)
Capable of managing multiple work streams and working within time scales and directed by the Court or line manager
Identify claims with the potential for financial deterioration
Confident in attending CMC or other settlement opportunities as required
Where required to act as a referral point for more inexperienced members of the department
Excellent written and verbal communication skills
An understanding of the CRU Benefits system including the appeal process
Organises own work effectively with a positive attitude

Required Experience:
12 months or more experience

In return, you will receive:

28 days holiday (including bank holidays)
Company pension scheme
Free onsite parking
Ongoing training and development
Support with qualifications (e.g., CII exams)
Regular social events including monthly lunch
Job type: Full time, permanent
Working hours: 9:00 am – 5:00 pm
Location: Office based, Chelmsford
Salary: £25,000 – £40,000 (dependent on experience)

Job Type: Permanent, Full Time
Location: Chelmsford, Essex
Category: Accounting/Financial/Insurance
City: Chelmsford
County: Essex
Country: United Kingdom
Salary: £25000 – £40000/annum
Benefits: