Business Analyst Job in London

Business Analyst Job in London. Apply for the latest London jobs in Accounting/Financial/Insurance.

Business Analyst Job in London

Job Description
About the role

The Business Analyst will play a crucial role in our new expansion phase over the coming years. In this role you will work with various teams such as Compliance, Sales, Account Management and Customer Service within the company to provide the “glue” for new business requirements and IT. It will require a deep understanding of business processes and how to design and optimise how our apps, IT infrastructure and business will work in harmony. We want someone who is pro-active, independent, a self-starter and who is ready to jump in and get things done and work alongside innovative teams.

Emphasis will be placed on building robust, well documented processes and procedures as this is critical to supporting our aggressive growth plans.

Responsibilities

* Analysing the structure of our business to determine how it operates and determine its objectives

* Gathering business requirements from all departments

* Documenting requirements for either IT or Scheme projects ● Being

the point of contact between the IT and Project functions and the rest of the business.

* Preparing and delivering a report of your findings to leadership with comprehensive risk and impact assessments

* Developing comprehensive end-to-end (E2E) test cases in a User Acceptance Testing (UAT) Environment

* Overseeing the implementation of approved process improvements and (where appropriate) implementing in our CRM system.

* Carrying out training sessions and workshops to guide relevant teams ● Carrying out periodic quality checks

Requirement

* 5+ years in card payments and working with card schemes highly desirable

* Experience of reviewing and implementing new business processes

●IT literate and knowledge of one or more CRM systems an advantage

(an experience using ZOHO CRM will be an advantage)

●You have excellent client facing communication skills

* Big picture thinking

* Project management skills and experience ● You speak and write English fluently.

* You are proficient in MS Excel, Word, PowerPoint and Outlook ● You are comfortable working across multiple countries and occasionally different time zones

* You have strong organizational and problem-solving skills

* Experience in working autonomously, taking the initiative and responsibility for your own work. Highly self-motivated and able to manage your own time effectively

Job Type: Permanent, Full Time
Location: London
Category: Accounting/Financial/Insurance
City: London
County: London
Country: United Kingdom
Salary: £45000 – £65000/annum
Benefits: