Senior Service Desk Analyst Job in City of London, London

Senior Service Desk Analyst Job in City of London, London. Apply for the latest City of London, London jobs in Accounting/Financial/Insurance.

Senior Service Desk Analyst Job in City of London, London

Job Description
Would you like to work for one of the world's oldest and most prestigious banks? Fantastic benefits, great opportunities and a company who wants to develop your career?

I am looking for a Senior Service Desk Analyst who is looking for their next challenge.

You will be expected to provide strong service, be proactive and use your knowledge of various systems to be successful in the role. The responsibilities of the role include, supporting junior team members, being the point of call for escalations, taking ownership for tickets within the team and working alongside the Team Lead to manage existing projects being implemented.

The role will be very hands-on, not only will you be tasked with the day to day tasks but also be someone who is proactively looking to prevent and foresee potential issues before they occur.

The role is working on site majority of the time with potential for remote working sometimes. Their office is based in central London and it is paying up to £44,000 whilst having a 10% non-contribution pension as well as a 15% bonus up for grabs.

Essential Experience

Different OS systems (Windows10, MacOS)
Mobile Devices (iOS, Android)
Windows Server (Apply online only)
Active Directory
Cisco
Azure
Hardware Support (Desktops, Laptops, Printers)
PowerShell Scripting
MS Office
PowerApps Desirables

Banking/Financial Experience
Mentoring and Training JuniorsThis role is moving quickly and they are looking to interview someone as soon as possible. If you would like to find out more reach out to me at .

Randstad Technologies Ltd is a leading specialist recruitment business for the IT industry. Please note that due to a high level of applications, we can only respond to applicants whose skills & qualifications are suitable for this position. No terminology in this advert is intended to discriminate against any of the protected characteristics that fall under the Equality Act 2010. For the purposes of the Conduct Regulations 2003, when advertising permanent vacancies we are acting as an Employment Agency, and when advertising temporary/contract vacancies we are acting as an Employment Business

Job Type: Permanent, Full Time
Location: City of London, London
Category: Accounting/Financial/Insurance
City: City of London
County: City and County of the City of London
Country: United Kingdom
Salary: £40000 – £44000/annum
Benefits: