Personal Budget Support Officer – Charging Support Job in RG1, Reading, Berkshire. Apply for the latest RG1, Reading, Berkshire jobs in Accounting/Financial/Insurance.
Personal Budget Support Officer – Charging Support Job in RG1, Reading, Berkshire
Job Description
Part Time – 22.2 Hours (3 days a week), Permanent
We provide ongoing support to Social Services clients in receipt of care, either by helping clients to manage their own care via the RBC Direct Payment scheme or via our RBC Managed Service. We also ensure those clients who have to pay toward the cost of their Care are charged correctly.
We seek the best talent from the widest pool of people as diversity and inclusion is the key to our success. Reading Borough Council is a Disability Confident Employer and is committed to the recruitment and continued employment of people with disabilities.
We work with all client groups from Children’s Services right through to Older People, as well as professionals from other services and External Care Providers.
We pride ourselves on making sure people get a high-quality service in a timely way and are looking for someone with the right skills, enthusiasm and drive. We work in a fast-paced environment where priorities are constantly changing so time management skills and adaptability are essential qualities we are looking for.
The role requires a person who is committed to working on behalf of vulnerable people, ensuring they receive high quality and safe services.
About the role
You will be working closely with other areas of the Personal Budget Support Team and other key stakeholders within Adult Social Services and the NHS. You will also have close contact with our Service Users or their Nominated Representatives.
We are looking for a motivated individual, to help us ensure the Council charges correctly, either where a client is assessed to contribute toward their Care costs or where we have to recharge the NHS, where this is agreed.
Collating information from different sources to ensure clients are invoiced correctly for their contribution towards their Care costs. Responding to enquires from clients, their carers and/or their nominated representatives about invoices raised.
Completion of Personal Budget Reconciliation statements when needed, to inform vulnerable people and professionals the Council has charged correctly.
Raising Invoices to the NHS to recharge them for services they have agreed to fund and responding to queries from them for invoices raised.
An excellent telephone manner, together with strong I.T. and numeracy skills with accuracy & attention to detail are essential to this role, as is the ability to react to differing priorities in your workload. Previous experience of working in a similar role would be desirable however not essential as training will be given.
You will have the benefit of working in a well-established and very supportive team. You will also receive regular supervision and training to help you develop your professional skills.
You will be working from home and from the office, this will be arranged between you and the manager.
You’ll be part of a team that relies on each individual to play their part to the best of their ability. As well as the colleagues that you work closely with every day, you’ll also be part of Team Reading, playing your personal part in making Reading a successful and vibrant place.
Our vision is to ensure that Reading realises its potential as a great place to live, work and play, and that everyone shares the benefits of this success. Our values and behaviours guide how we will achieve this:
Work Together as one team – work collaboratively, with each other and with our partners, and demonstrate the Team Reading values in everything we do
Drive Efficiency – show initiative, be adaptable to change and put forward ideas to help improve delivery and efficiency. Take responsibility for our own learning and development and for reaching our potential
Be Ambitious – be demanding of our own performance – striving to be even better – and be prepared to engage with and challenge leaders in a constructive and positive way
Make a Difference to Reading – maintain the highest levels of customer service and be flexible and willing to provide the services needed at the time they are needed
Our offer
A competitive salary alongside a range of benefits including:
* Generous holiday entitlement – 24 days holiday each year plus bank holidays – rising to 32 days after 10 years' service, with the option to buy additional leave
* Maternity, adoption, parental and sick pay
* A wide range of flexible working opportunities
* Access to a range of training and learning opportunities to help you develop
* Local Government Pension Scheme (LGPS)
* Life Assurance – three times your annual salary (for members of the LGPS)
* On-site day nursery (Kennet Day nursery) rated outstanding by Ofsted, and a salary sacrifice scheme to help lower the cost of your nursery fees
* Season Ticket Loan – a loan to help with the cost of your rail or bus journey, to and from work
* Lease car salary sacrifice scheme allowing you to lease a brand new, greener car for three years. The monthly fee includes insurance, servicing and road tax
* Salary sacrifice scheme for Additional Voluntary Contributions (AVCs) to help you save for your retirement
If you would like to know more about this role, please contact Stephen Saunders on (phone number removed) or Cliff Clynch on (phone number removed).
Closing date: Sunday 16th October 2022
Interview date: TBC
Please note that the closing date is given as a guide. We reserve the right to close this vacancy once a sufficient number of applications has been received. Therefore, it is strongly advised that you complete and return your application as soon as possible to avoid disappointment
Job Type: Permanent, Full Time
Location: RG1, Reading, Berkshire
Category: Accounting/Financial/Insurance
City: Reading
County: Berkshire
Country: United Kingdom
Salary: £13277 – £16508/annum
Benefits:
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