Early Careers Opportunity Job in Dover, Kent

Early Careers Opportunity Job in Dover, Kent. Apply for the latest Dover, Kent jobs in Accounting/Financial/Insurance.

Early Careers Opportunity Job in Dover, Kent

Job Description
Insurance, one of the best kept career secrets

Aston Lark Early Careers Opportunity

Hybrid Working (after initial training) Monday – Friday, 09.00 – 17.00

We all love brilliant customer service, and it feels amazing when someone goes out of their way to help you. We are looking for people to help us deliver this feeling to all our customers. Someone just like you.

We get it, insurance is really dull, people wearing grey suits and who needs insurance anyway?

Insurance, it's not what you think, you know that festival, sports event or show that you have tickets for, without insurance it can't happen. Want to explore lands far away on your next holiday, without insurance the planes can't fly. A spot of retail therapy followed by a meal at your favourite restaurant, yes you have guessed it, without insurance they can't open. Insurance is the essential part of the jigsaw puzzle that smooths the financial risks, enabling people and business to do things they love.

We are passionate about having people join us who go the extra mile for our customers, going beyond to delight with service and expertise. We want people like you, who know how to make customers feel special, committed to doing the right thing and challenging us to be even better.

What you will be doing:

Supporting our Account Handlers in managing client portfolios with day-to-day enquiries either over the phone or email. The enquiries could be a change to personal details or even assisting with a brand-new policy.
A helping hand to gather policy renewal information to enable terms to be obtained and orders placed.
Partnering with Account Handlers and Executives to grow existing client portfolios by seeking new, and/or existing opportunities.
By learning policy wording and underwriting guidelines, you will be able to support customers with claims enquiries.
Keeping information up to date and accurate across our systems. Performing checks to ensure we are compliant to processes.Joining in an entry level position you will have the opportunity to develop your skills and knowledge progressing to become an Account Handler, supporting your own clients with their insurance needs.

We are looking for you to:

Turn detective and have interest in people and their needs. To identify where further support is needed. Asking the right questions and not making assumptions.
Have first class communication skills and previous experience in a customer service-related role. Being comfortable speaking on the telephone, ensuring our customer is well informed.
Attention to detail, have you captured everything correctly?
Be able to work in partnership with your colleagues. We believe our strength is our people and working together sees us at our best.
Ability to work on several tasks simultaneously. Being able to juggle different priorities and ensure you are still able to achieve the best outcome.
An interest in financial services and looking to take the first step to develop your insurance careerWe can offer you:

Competitive salaries with regular pay reviews and company bonus scheme.
Minimum 25 days holiday, with an additional purchase option.
Health & well-being through a 24/7 employee assistance programme for you and your family providing practical support on a range of issues such as health, money, and work.
Hybrid working options to give you more flexibility to manage work and home life. We are a social bunch and like to spend time together. We are attending the office 2-3 times per week.
Opportunity to study for professional industry qualifications as part of the early careers programme and beyond, combined with practical on the job assistance.We want to ensure that everyone with us feels at home, is treated fairly, and has equal opportunity for progression. We believe diversity brings a rich perspective and allows us to unlock the power of collective thinking. We are proud supporters of a variety of employee networking groups: Pride in Aston Lark, Gender Empowerment Network for Equality (GENE), Parenthood Group and Diversability. More info about us can be found here

Job Type: Permanent, Full Time
Location: Dover, Kent
Category: Accounting/Financial/Insurance
City: Dover
County: Kent
Country: United Kingdom
Salary:
Benefits: