Client Support Advisor Job in Ipswich, Suffolk

Client Support Advisor Job in Ipswich, Suffolk. Apply for the latest Ipswich, Suffolk jobs in Accounting/Financial/Insurance.

Client Support Advisor Job in Ipswich, Suffolk

Job Description
Our client is growing its operation in Ipswich and looking to recruit talented Insurance professionals to work closely with their clients.

You'll join a busy team servicing clients while supporting other teams including in other locations.

So you'll not only be experienced but be proactive and able to use your initiative – and to communicate well with people at all levels – internally and externally.

As a Client Support Advisor your responsibilities will include:

Understand the Client's business, continually working with the Account Executive's to fully support any specific client requirements
Participate in renewal planning, anticipating and preventing possible issues
Manage and coordinate workflow around renewals for your clients
Delivery of reliable, high-quality and timely technical and administrative support
Attend relevant meetings, ensure notes and follow up actions are completed
Develop and maintain close working relationships with Brokers & Account Executives
Generate and issue evidence of cover, debit notes and closing instructions
Produce contractual documentation to a high level and within timescales
Produce data, statistics, and information packs in support of the placement of a client's programme
Support the creation of slips, endorsements, MTA's
Ensure contract records are accurately maintained within the system
Manage and resolve queries from clients and InsurersTo be successful supporting your Clients, you will demonstrate:

Relevant Insurance industry experience
Excellent communication skills (written and verbal)
Attention to detail
Ability to organise and prioritise workloads with good time management skills
Supporting your clients through high quality service
Delivering documentation and client support compliantly

Job Type: Permanent, Full Time
Location: Ipswich, Suffolk
Category: Accounting/Financial/Insurance
City: Ipswich
County: Suffolk
Country: United Kingdom
Salary: £23000 – £27000/annum
Benefits: