Third Party Claims Auditor Job in Chelmsford, Essex

Third Party Claims Auditor Job in Chelmsford, Essex. Apply for the latest Chelmsford, Essex jobs in Accounting/Financial/Insurance.

Third Party Claims Auditor Job in Chelmsford, Essex

Job Description
Third-Party Claims Auditor

Salary- £25,000 – £30,000 depending on experience

Location: – Chelmsford, Manchester, Whitstable, Haywards Heath,

Hours: – Full time, Permanent – Mon-Fri 9 am-5 pm

HYBRID WORKING – 3 days remote, 2 days office based

Role Purpose:

The purpose of the role is to check that the Third-Party Claims Handlers are handling claims both accurately & proactively and, to identify not only good performance but also learning needs or potential leakage.

The role will require accurate reporting of audit results and will provide real-time feedback to guide handlers in their development, support the plans to reduce indemnity spend, and reduce the claims lifecycle.

Key Responsibilities:

· Undertake standard Quality Control, Rolling Reviews, and Monthly audits within agreed parameters.

· Maintain audit records and databases, following up on identified issues to ensure resolution/feedback is given.

· Identify areas of leakage and support the business to improve.

· Assist Quality Control Manager in completing a monthly audit report.

· Ensure feedback with recommendations is provided to leaders via the agreed feedback process.

· Support technical development of the Third-Party claim's handlers through Audit feedback.

· Actively participate in training team meetings, identifying and proposing Ideas and solutions to challenges.

· Maintain existing MI and Audit Databases to report and analyse results of audits and reviews.

· Where applicable, to adhere to Company processes about DPA, FCA compliance and Treating Customers Fairly.

Key Skills and Knowledge:

* Minimum of 3 years of motor claims handling experience across all areas of Third-Party specialisation.

* Full technical and product knowledge along with financial understanding of claim reserving and settlements.

* Developed IT skills including Microsoft Office.

* Interpretation of Management Information to enable decision-making.

* An understanding of the main principles of English, Scottish & Northern Irish law as it applies to the technical claim's environment.

* Fully aware of the Road Traffic Act and the implications of being RTA/Article 79 insurer

* Ability to pay attention to detail and good organisational skills.

* Familiar with current case law and awards.

* Good Engagement skills, ability to coach and provide clear feedback.

* Report writing and ability to analyse outcomes and MI.

Essential Skills:

* Intermediate knowledge of Word, Excel, PowerPoint, and other relevant packages with fast and accurate typing skills, and a high level of grammar, spelling, and punctuation.

* Excellent ability to engage across all levels and provide constructive feedback in a timely and articulate manner.

Benefits:

* 25 days annual leave + Bank holidays!

* 5% pension contribution scheme

* Healthcare benefits

* Life assurance (4x annual salary)

* Discounts on over 250 big retail brands

Job Type: Permanent, Full Time
Location: Chelmsford, Essex
Category: Accounting/Financial/Insurance
City: Chelmsford
County: Essex
Country: United Kingdom
Salary: £25000 – £30000/annum
Benefits: