Third Party Claims Auditor Job in Chelmsford, Essex. Apply for the latest Chelmsford, Essex jobs in Accounting/Financial/Insurance.
Third Party Claims Auditor Job in Chelmsford, Essex
Job Description
Third-Party Claims Auditor
Salary- £25,000 – £30,000 depending on experience
Location: – Chelmsford, Manchester, Whitstable, Haywards Heath,
Hours: – Full time, Permanent – Mon-Fri 9 am-5 pm
HYBRID WORKING – 3 days remote, 2 days office based
Role Purpose:
The purpose of the role is to check that the Third-Party Claims Handlers are handling claims both accurately & proactively and, to identify not only good performance but also learning needs or potential leakage.
The role will require accurate reporting of audit results and will provide real-time feedback to guide handlers in their development, support the plans to reduce indemnity spend, and reduce the claims lifecycle.
Key Responsibilities:
· Undertake standard Quality Control, Rolling Reviews, and Monthly audits within agreed parameters.
· Maintain audit records and databases, following up on identified issues to ensure resolution/feedback is given.
· Identify areas of leakage and support the business to improve.
· Assist Quality Control Manager in completing a monthly audit report.
· Ensure feedback with recommendations is provided to leaders via the agreed feedback process.
· Support technical development of the Third-Party claim's handlers through Audit feedback.
· Actively participate in training team meetings, identifying and proposing Ideas and solutions to challenges.
· Maintain existing MI and Audit Databases to report and analyse results of audits and reviews.
· Where applicable, to adhere to Company processes about DPA, FCA compliance and Treating Customers Fairly.
Key Skills and Knowledge:
* Minimum of 3 years of motor claims handling experience across all areas of Third-Party specialisation.
* Full technical and product knowledge along with financial understanding of claim reserving and settlements.
* Developed IT skills including Microsoft Office.
* Interpretation of Management Information to enable decision-making.
* An understanding of the main principles of English, Scottish & Northern Irish law as it applies to the technical claim's environment.
* Fully aware of the Road Traffic Act and the implications of being RTA/Article 79 insurer
* Ability to pay attention to detail and good organisational skills.
* Familiar with current case law and awards.
* Good Engagement skills, ability to coach and provide clear feedback.
* Report writing and ability to analyse outcomes and MI.
Essential Skills:
* Intermediate knowledge of Word, Excel, PowerPoint, and other relevant packages with fast and accurate typing skills, and a high level of grammar, spelling, and punctuation.
* Excellent ability to engage across all levels and provide constructive feedback in a timely and articulate manner.
Benefits:
* 25 days annual leave + Bank holidays!
* 5% pension contribution scheme
* Healthcare benefits
* Life assurance (4x annual salary)
* Discounts on over 250 big retail brands
Job Type: Permanent, Full Time
Location: Chelmsford, Essex
Category: Accounting/Financial/Insurance
City: Chelmsford
County: Essex
Country: United Kingdom
Salary: £25000 – £30000/annum
Benefits:
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