Operational Services Manager DB Job in Reigate, Surrey

Operational Services Manager DB Job in Reigate, Surrey. Apply for the latest Reigate, Surrey jobs in Accounting/Financial/Insurance.

Operational Services Manager DB Job in Reigate, Surrey

Job Description
Job Title: DB Operational Services Manager

Location: Reigate – hybrid – 40% office based

Full time – 35 hours

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About Us

We're a specialist UK financial services group focusing on attractive segments of the UK retirement income market. But guess what, we're not your traditional financial services company, and we're not just looking for traditional financial services people. We need agile operators who can quickly find solutions and are committed to doing the right thing for our customers.

We are passionate about our strong purpose of helping people achieve a better later life, and our culture is built around our identity of being Just. We do the right thing in the right way. Collaborating and valuing differences makes us a successful team in which everyone feels included. Our culture, combined with our strong purpose, is one of our key competitive advantages and helps us to make Just an inclusive and great place to work.

In 2021 we were named as one of the UK's 100 Best Large Companies to Work For and accredited as a 2-star organisation, representing outstanding levels of engagement. Alongside these, we were also recognised in the following Best Companies categories: Financial Services' 30 Best Companies to Work For, London's 75 Best Large Companies to Work For, South East's 100 Best Companies to Work for and Northern Ireland's 10 Best Companies to Work For. We're extremely proud to have achieved this against the backdrop of the pandemic and the many challenges it posed to our colleagues and customers.

The Role

The DB Operational Services manager role is Just is a key role in providing support to our existing client bases, new transaction opportunities and ensuring we maintain appropriate processes for the scale of our business and the services we provide. As our DB business continues to grow, you will be there to ensure that our high standards of service are not adversely affected by growth and/or diversification of the DB Business. This will be done through (but not limited to):

Overseeing the ongoing day to day management of DB Operational functions to ensure the DB administration is serviced effectively, whether as a shadow or full administration offering, in line with our governance standards.
Ensuring delivery of payroll to our trustee clients and individual members is accurate, timely and meets our contractual obligations.
Developing and managing all key operational processes, driving continuous reviews to unlock both efficiency and scale opportunities across your operational area of responsibility.Key operational activities and tasks are to include the oversight of:

Client payroll funding
Member option calculations
Complaints handling
Scheme Pension increase review
Member tracing
Mortality and sanction screening
New scheme set up
Process map reviewsSkills and Experience

Demonstrable track record of working in the Pensions Industry for a similar organisation.
Previous experience of working for a DB Pensions De Risking company.
Experience of working in an environment of governance, delivery and controls.
Track record of managing a team(s)
A good understanding of DB de risking administration requirements and how they differ from standard pensions administration.
Capable of applying DB knowledge to assess and validate complex benefit calculations.
Ability to work on own and to tight deadlines, maintaining exceptional standards of accuracy and attention to detail
Excellent understanding of life and pensions industry essential, in particular DB Pensions and the DB de risking market.
Excellent negotiation and influencing skills, with the ability to work with Administrators, Trustees and EBCs.
Excellent verbal, written communication and interpersonal skills, with the ability to communicate at all levels and present our capability externally in a clear and concise manner.
Excellent problem analysis and resolution skillsWorking for us, you get your Just Rewards

A Competitive Salary, amazing Pension Scheme and Life Assurance
Along with 25 Days Annual Leave plus an Additional Day on us for your Birthday
Private Medical Cover and Income Protection, just in case
A generous and highly achievable bonus scheme – paid annually based on individual and company performance against targets
Opportunity to progress within your career both in-role and within the company
FREE access to the Headspace App, a 24/7 Employee Assistance Helpline and Trained Physical & Mental Health First Aiders (On-Site)
A variety of Employee Funded Benefits available to you via our Online Benefits Portal
Plus several additional purchase options available for you and your loved ones

Job Type: Permanent, Full Time
Location: Reigate, Surrey
Category: Accounting/Financial/Insurance
City: Reigate
County: Surrey
Country: United Kingdom
Salary:
Benefits: