Income Officer Job in Evesham, Worcestershire

Income Officer Job in Evesham, Worcestershire. Apply for the latest Evesham, Worcestershire jobs in Accounting/Financial/Insurance.

Income Officer Job in Evesham, Worcestershire

Job Description
Income Officer
– Evesham
– Full time, Permanent (Hybrid Working)
– £28,000 per annum

We are currently recruiting for a an Income Officer to work closely with Neighbourhood Officers and take responsibility for the appropriate and effective action to recover rent arrears, service charges and sundry debts within a defined area.

Main responsibilities:

Take responsibility for the appropriate and effective action to recover rent arrears, service charges and sundry debts within a defined area.
Co-ordinate and manage legal action to recover rent arrears and other debts.
Provide a liaison service between the organisation and the housing benefit teams across a range of Local Authorities, and with the Department for Work and Pensions.
Provide financial inclusion advice, information and support to customers and provide debt awareness advice to customers.
Work closely with Neighbourhood Officers in the collection and recovery of rents.You will have:

Recent and in-depth experience of working with debtors, ideally within a housing or related field.
Experience of providing advice and guidance to a diverse and often vulnerable client base.
Proven experience of working to deadlines and prioritising workloads.
Understand of the purpose and ethos of social housing.
Knowledge of best practice relating to financial inclusion and income collection.
​​​​​​​Knowledge of the appropriate referral routes for tenants who need specialist financial advice and support.
Ability to advise on the appropriate welfare benefits available to customers.
Ability to keep up to date with changes in legislation.
Proven working experience of using Microsoft Office software

If this role is of interest, Please apply now

Job Type: Permanent, Full Time
Location: Evesham, Worcestershire
Category: Accounting/Financial/Insurance
City: Evesham
County: Worcestershire
Country: United Kingdom
Salary: £27000 – £28000/annum
Benefits: