Customer Service-Claims Department Job in Swansea

Customer Service-Claims Department Job in Swansea. Apply for the latest Swansea jobs in Accounting/Financial/Insurance.

Customer Service-Claims Department Job in Swansea

Job Description
Customer Service- Claims Department

Yolk Recruitment are working closely with a leading insurance company based near Swansea, to find a driven Customer Service Advisor to support the claims team.

Would you like to join a company that provides full training and industry recognise qualifications, with endless opportunities for progression and development. Are you a graduate/ have experience in insurance sector and looking for an opportunity to start your career, then keep reading….!

What you'll be doing:

Being the first point of contact for customers requiring support with insurance claims
Establishing details of any loss and making appropriate enquiries
Reassuring customers about their next steps and actions being taken on their behalf.
Maintaining accurate estimates of claims and adjusting policies
Ensure high accuracy of all databases and ensure it is kept up to date
Recognise and respond to any query in a timely manner.
What you'll bring to the team?

As a fantastic and experienced customer service advisor, you will be:

Passionate about providing first class customer service, excellent communication skills
Strong interpersonal and relationship building skills
Friendly and supportive to both customers and team members- be a team player.
Proactive approach to seeking to learn and develop to ensure top performanceAnd this is what you'll get in return?

By being a claims advisor, you will receive:

A starting salary of £20,800, with opportunity for bonus (6%) and salary reviews!
40-hour contract, Mon- Friday between 8-8pm, 1 Saturday a month worked from home.
Immediately opportunities for Hybrid working
25 days Holidays + Bank Hols
Life Assurance Cover x 4 annual Salary
Gain industry recognised qualifications with opportunities to grow in the business
Great location with free onsite parking

*You will need to have the ability to pass a credit check & DBS

Job Type: Permanent, Full Time
Location: Swansea
Category: Accounting/Financial/Insurance
City: Swansea
County: West Glamorgan
Country: United Kingdom
Salary: £20800/annum Hybrid, Salary reviews and Bonus
Benefits: Hybrid, Salary reviews and Bonus