Customer Service Advisor Job in North West. Apply for the latest North West jobs in Accounting/Financial/Insurance.
Customer Service Advisor Job in North West
Job Description
An exciting opportunity for a Customer Service Advisor to join a well established Insurance business, based in Salford Quays. You will be working within the claims team, being the first point of contact for customers, assisting customers with insurance policies and processing claims.
Client Details
Our client are a well established Insurance business based in Salford Quays, they are currently going through a period of growth and are looking to expand their claims team. Our client offers great career progression, competitive salary and excellent benefits.
Description
Duties of the Customer Service Advisor will be:
As a Customer Service Advisor, you'll be the first point of contact for the customers assisting customers with insurance policies and processing claims.
You'll work with customers over the telephone giving them essential support and dealing with a wide range of insurance claims.
To proactively record, process and settle claims in accordance with our principles and procedures and to maintain files within our service standards
Liaising with customers to understand their circumstances in relation to their claim Profile
The successful candidate will have the below skills:
To understand the customer's requirements, responding with professionalism and effectively; using your organisational skills to handle customer queries quickly and efficiently.
Ability to work well under pressure.
Experience in a customer focused role is preferable.
Excellent verbal and written communication skills.
Strong IT skillsJob Offer
Salary £19,000 – £20,000
Hours – Monday – Friday between 8am – 6pm
Great company benefits & discounts
Hybrid working – after probation
Job Type: Permanent, Full Time
Location: North West
Category: Accounting/Financial/Insurance
City:
County:
Country: United Kingdom
Salary: £19000 – £20000/annum
Benefits:
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