Credit Controller Job in Northampton, Northamptonshire

Credit Controller Job in Northampton, Northamptonshire. Apply for the latest Northampton, Northamptonshire jobs in Accounting/Financial/Insurance.

Credit Controller Job in Northampton, Northamptonshire

Job Description
CREDIT CONTROLLER – Northampton

Up to £27,000 p/a

£25,000 annual salary plus £2,000 in guaranteed bonus

My Client is based in NN3 in Northampton, easy to get to. Parking on site

A Family feel business environment; their mission is to help get all their people, including customers and staff “where they need to be” by “putting them at the heart of everything we do”.

Their three key values are:

* We work as a team

* We promote ownership

* We are friendly and fair.

Being a family run Company, they treat their staff like family, going on trips away, social gatherings, and supporting the local community through charity endeavours. The successful candidate will not only have a successful and fulfilling career with us but will also receive a fantastic range of benefits.

They currently have approximately 80 staff members, so if you want to join a Company that wants to make a difference then this is the company for you.

CREDIT CONTROLLER – Northampton

Up to £27,000 p/a

£25,000 annual salary plus £2,000 in guaranteed bonus

About the role

This role sits within our Collections department, in our Credit Control Team. The team is comprised of approximately 16 individuals including the Credit Control Admin, Credit Control, and Case Support who support vulnerable customers. This role involves supporting our customers on a day to day basis by answering queries on their agreement and coming up with solutions when customers’ circumstances change. Previous experience in a consumer credit environment is highly desirable.

Key Responsibilities

* Managing a queue system of allocated accounts

* Scheduling call backs to customers

* Contacting customers with accounts in arrears via telephone, email, and letter to determine their situation, primarily focused on obtaining payment or arranging a payment plan in keeping with company policies and customers affordability

* Writing letters and emails proactively and in response to customers & external agencies

* Preparing files for vehicle repossession and/or legal action

* Responding to customer letters and email queries

* Liaising with debt management agencies

* Taking manual payments over the telephone

* Taking inbound calls from customers regarding their agreement

* Liaising with other departments where necessary in order to effectively manage situations

* Reviewing customers credit files

* Using trace systems to locate customers

CREDIT CONTROLLER – Northampton

Up to £27,000 p/a

£25,000 annual salary plus £2,000 in guaranteed bonus

Job Type: Permanent, Full Time
Location: Northampton, Northamptonshire
Category: Accounting/Financial/Insurance
City: Northampton
County: Northamptonshire
Country: United Kingdom
Salary: £25000 – £27000/annum 5% BONUS
Benefits: 5% BONUS