Acturis Support Officer Job in London

Acturis Support Officer Job in London. Apply for the latest London jobs in Accounting/Financial/Insurance.

Acturis Support Officer Job in London

Job Description
Acturis Support Officer
Location: England (Remote)
Package: Negotiable + Benefits

As we continue to grow and shape the group, we're looking to strengthen our team to ensure we're providing the right support across the businesses we power.

You'll be supporting a variety of our businesses on their use of Acturis, acting as the first port of call providing reactive assistance to specific issues or proactively proposing further developments or changes to address common problems.

We're also happy with the successful applicant being home based if your happy coming into London a few times a month, some travel will also be involved with the role.

On a day-to-day basis you'll be:

Providing advice and solutions to colleagues to address technical referrals
Working with the Acturis Training & Implementation Manager, to ensure user guides are in place and to provide remote or on-site support for new users
Managing configuration changes to the various Acturis environments including documentation, as well as the necessary support required for GRP migrations
Ensuring integration timescales are met and all relevant staff have been trained effectively
Provide support on-site where required
Maintaining good relationships to support the end-to-end delivery of the proposition
Building strong relationships with stakeholders (both internally and externally clients and insurers to maximise retention levels
Ensuring documentation, records and systems are accurate and updated where required
Assisting managers with MI and wider data on integration
What's on offer:

An environment that is built on putting the client first with the opportunity to make a real difference to the business
A negotiable starting salary with the standard benefits package (Holiday, Pension etc.)
Full support for professional qualifications
Your experience:

You'll have a solid grounding within insurance whether as a broker, account exec or a systems specialist ideally with Acturis Super User status, alternatively we're happy to talk to professionals who have used Acturis for 3-4+ years and are able to develop colleague's knowledge
Experience of working with users and altering configurations where required
You'll be able to communicate clearly and effectively with stakeholders at all levels and should be used to using Word, Excel and wider broking platforms (Acturis experience is essential for this position)
A full driving licence
Wider about us:

The GRP Group aims to be one of the UK's leading insurance intermediaries delivering the best outcomes to clients, insurers, investors and our people. We acquire and develop businesses with the velocity of a start-up with a focused, straight talking, professional and accountable leadership who put the customer first and act with integrity and pride in what we do and meet our compliance responsibilities. We expect the same from everyone we hire. With a federated group of businesses, we can offer a diversity of experience and with our overarching mission we can ensure the success of our people and business

Job Type: Permanent, Full Time
Location: London
Category: Accounting/Financial/Insurance
City: London
County: London
Country: United Kingdom
Salary:
Benefits: