Compliance Officer (Contact Centre) Job in Remote work

Compliance Officer (Contact Centre) Job in Remote work. Apply for the latest Remote work jobs in Accounting/Financial/Insurance.

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Compliance Officer (Contact Centre) Job in Remote work

Job Description
We are looking for an experienced Compliance officer with a strong financial background to join our global clients business.

This role is a remote role with the successful candidate being required to work 1 day every 2 weeks required on site in Derby 

Key Accountabilities:

Responsible person for ensuring the business meets its compliance obligations.
You will be an expert in FCA market regulation with a thorough knowledge and understanding of the FCA Handbook, as well as other insurance regulations. 
Directing the company in requirements specific to the insurance market, ensuring compliance with policies, legislation, standards and guidance, and ensuring that all regulatory and environmental risks are identified.
You will also be responsible for ensuring conformity to all applicable laws, regulations and standards across the business and within various industries; including GDPR and OFCOM requirements.
Champion compliance at all levels; monitoring, directing and driving compliance performance for contracts within the insurance sector; liaising with clients and relevant stakeholders to facilitate performance updates and convey issues and opportunities.
Guide and support projects and operations to ensure their sound knowledge and understanding of compliance requirements.
Support and build key relationships with industry stakeholders.
Provide consultation and support to the wider UK business in relation to all relevant compliance requirements, legislation and standards.
Assist with the development and review of operational policies and processes to ensure they remain aligned to regulatory requirements.
Identify potential areas of risk and understand the relevant rules and guidance, be able to translate these rules and guidance into compliant business practices.
Develop robust programs to document, monitor, and report on compliance issues and outcomes;
Develop and manage a structured framework to assess and manage change.
Support the Head of UK Compliance and the Head of Legal to deliver a compliance framework including the delivery of Compliance policies, training and governance.
Manage operational compliance issues and queries.
Lead the implementation of key regulatory changes, ensuring understanding and effective implementation across the business.
Experience & Skills Required:

Experience in a similar role.
Preferably an understanding of business process outsourcing.
A deep understanding of all aspects of the FCA markets and the challenges currently faced.
A proven ability to interpret regulatory requirements and communicate them to operational teams in an understandable and digestible manner.
Extremely self-motivated and able to operate independently, and influence key stakeholders.
Excellent interpersonal and influencing skills with the ability to engage effectively at all levels to promote a compliance culture.
A proven track record on successfully implementing regulatory change.
The flexibility to work in a fast-paced environment and the desire to challenge the status quo.
Good organisational skills and able to prioritise workloads.
Able to foster strong working relationships with staff and senior management.
Excellent verbal and written communication skills.
Attention to detail.
Conscientious, reliable and self-motivated.
Helpful and approachable, sensitive to confidentiality issues.
Open and trustworthy.
Enthusiastic with a positive, can-do attitude to work.
Able to work co-operatively with others to complete tasks and implement process improvements.
Committed to continuous professional development.
Please apply or email (url removed) for more information
Compliance Officer (Contact Centre)
Job Type: Permanent, Full Time
Location: Remote work
Category: Accounting/Financial/Insurance
City: Derby
County: Derbyshire
Country: United Kingdom
Salary: £40000/annum
Benefits:

Compliance Officer (Contact Centre) Job in Remote work

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