Client Administrator Job in Pontypridd, Rhondda Cynon Taff. Apply for the latest Pontypridd, Rhondda Cynon Taff jobs in Accounting/Financial/Insurance.
Client Administrator Job in Pontypridd, Rhondda Cynon Taff
Job Description
Client Administrator – J(phone number removed)
£22,500 – Temporary to permanent contract
A fantastic opportunity has arisen to work for one of Europe's largest Automotive Finance organisations based near to Pontypridd. This company employs over 1200 people across 12 European countries and provides mobility solutions to customers through financial services.
This is a great opportunity to become a key point of contact for the dealer network, providing operational and customer support for wholesale funding plans and enquiries.
Salary: £22,500
Location: Pontypridd
Hours: Monday – Friday 8.30am – 5.00pm
Contract: Temporary to permanent contract
Working Style: Hybrid (2 x office days)
Office: Modern, open plan offices with free parking and on-site canteenClient Administrator's Responsibilities:
Processes administrative tasks – daily purchasing/processing of wholesale plans, plan transfers and extensions
Ensuring all inbound calls are answered within SLA
Following up outstanding queries with Dealers
Monitor Dealers payments
Manage account reconciliations using SAP
Negotiate and purchase wholesale stocking units and acceptance of new Wholesale business
General administrative tasks in support of the business
Updating daily, weekly and monthly reports understanding and reporting any trends
To work alongside our Fleet team to assist with Dealer invoice preparation, invoice query's and payments during busy periods
Support and participate in the Business Process Management Programme
Understanding and promoting policy on Treating Customers Fairly (TCF)
To ensure ongoing adherence to all relevant compliance regulations and complete all regulatory training where applicable in a timely fashionClient Administrator's skills and experience:
Worked in a customer contact role providing outstanding service
Ability to build rapport with both internal and external customers
High attention to detail, organisation and data accuracy is essential
Able to excel under pressure and work to strict deadlines
Processed payments and invoices
Proficient computer skills especially Microsoft Excel and Word
Demonstrate initiative while working solely and as part of a team
Finance background desirable
Analytical skills with the ability to problem solve
Excellent time management
Adhere to TCF (Treating Customers Fairly)If you believe you have the above skills and experience then please don't hesitate to send your CV through to Red today.
Red Recruitment (Business) #REDCF
Job Type: Temporary, Full Time
Location: Pontypridd, Rhondda Cynon Taff
Category: Accounting/Financial/Insurance
City: Pontypridd
County: Mid Glamorgan
Country: United Kingdom
Salary: £22500/annum
Benefits:
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